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Know Thy Enemy, Befriend Rivals

Scrutinize your competitors, and become friends with them, too. You just might partner to pitch a client, buy one out (or vice versa), or grow the industry together. Here's a truth: At BzzAgent, the word-of-mouth marketing firm where I'm CEO, I go to ridiculous extremes to obtain information about our competitors.

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Turn Your Employees Into Missionaries

As your company grows, you can't plan for revenue growth alone. You need to plan for leadership and culture growth as well. Here's how Stella & Dot does it

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How To Claw Back Privacy Under Google’s New Policy

The step-by-step guide to using Google's best offerings, but spreading your online eggs into more than just one big basket out in Mountain View, California. Google has a new universal privacy policy taking effect March 1.

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Why TARP Failed Small Business (And How to Fix It)

There are other options for reviving the economy, including asking Americans to invest in something similar to war bonds. We all hear that you should avoid the topic of politics.

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Start-up Powers Obama’s Reelection Campaign

Field organizers and volunteers are being issued Jack Dorsey's Square to take credit card payments. Mobile credit processing start-up Square picked up a high-profile endorsement today–from Barack Obama. The president's re-election campaign will use the San Francisco-based company's square attachment to process credit card donations.

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Follow-Up: MasterCard Is Killing U.S. Credit Card Magnetic Strips, While Pushing NFC Tech

MasterCard has revealed it's finally pushing the EMV system (aka chip-and-PIN) across its U.S. credit card infrastructure. Developed well over 15 years ago, the technology is ubiquitous in Europe to the extent some card readers have issues with visiting American tourists' old-fashioned plastic.

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3 Design Essentials For Early Adopters

SCVNGR and LevelUp Chief Ninja Seth Priebatsch shares three design guidelines to help early-adopter tech startups rocket out of the gate. Good design is like pornography: You know it when you see it

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You Don’t Know Jack About PR

Think you're great at getting the word about your business out there to the world? Think again. Here's what you're getting wrong.

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The Philosophical Quandary of Work-Life Balance

Experts of all stripes offer tips on how to rethink the work-life juggle and escape stress. Here's why doing so is nearly impossible. Work-life balance is one of those problems that is so hard to solve in terms of concrete actions that we often try to get rid of the tension by creatively re-conceptualizing it

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Best Way to Increase Your Klout Score

It's not really about your score; it's about expanding your network and extending your reach. Here are 7 ways to do it. “We’d like to send you one of our new laptops,” the voice on the phone said

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8 Ways to Build Customer Loyalty

Top salespeople use these simple rules to keep their customers buying from them--even in the face of steep competition. Customer loyalty is the key to profitability

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