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5 Things They Didn’t Teach in B-School

So you got a degree. Now it's time to face the realities of running a business, including these lessons you didn't learn in the classroom. At the end of our first year in business I got on my knees and prayed to God for a sign: whether we should continue our business

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How to Make a Successful Cold Call

There's a quick and easy way to get a potential customer interested. Here's a step-by-step guide to the conversation. While there are plenty of ways to get sales leads, sometimes you end up having to call people you've never met.

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Attitude is a Choice. Choose Optimism

Optimists outperform pessimists on the job by as much as 50 percent. Which do you choose to be? When you wake up every day you have two choices

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Where Should You Expand Next?

A retailer expanding its locations holds lessons for any growth-oriented company. In our previous article, The Secret to Retail Store Profitability , we discussed a retailer client that was unsure whether to expand or close its three-store chain of French clothing boutiques.

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Is Private Equity on Your Side?

Mitt Romney is being slammed for his work at Bain Capital. But for small business, private equity can work much differently than it does for big public companies.

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When I Retire, I Want To …

Serial entrepreneur Glen Blickenstaff says his retirement goal of living on a boat is the benchmark to which he measures all his business decisions. “Basically I’m on my way to Australia.” That was a line delivered by James Garner in the 1969 movie Support your Local Sheriff! He was handy with a six shooter and basically an entrepreneur, well a drafted entrepreneur

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4 Tricks To Build Customer Relationships

How host dinners and white knuckles add up to big business wins, just like a football game. As the NFL playoffs gear up and college football winds down, I'm constantly amazed at how much very small things can have an impact over the course of the game

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Your Feelings? Surprisingly, They’re Based on Math

Next time youre feeling down or anxious, stop feeling hopeless and do some math. Seriously. Chip Conley , the founder of Joie de Vivre , the second-largest boutique hotel company in the U.S., is the author of the just-released Emotional Equations: Simple Truths for Creating Happiness + Success .

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Documenting Life in a Start-up

Ctrl+Alt+Compete, a new documentary that debuts later this year, explores start-up culture through the lens of five entrepreneurs. (And you can watch it for free.) First there was Shark Tank

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5 Resources For The 4 Year Career

These five innovative nonprofits are all developing responses to the faster-changing world of work outlined in " Generation Flux " and " The Four-Year Career ." Looking for a second career? Civic Ventures offers Encore Fellowships in seven states. These fellowships, which carry a small stipend, give retirees the chance to use their skills during a full-time or part-time commitment at a nonprofit, and perhaps segue into an "encore career" with meaning

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CES: 7 Gadgets for Extreme Productivity

From the exhibition floor of the mega Consumer Electronics Show: compact, portable devices that will help you get your work done better and faster. This year's Consumer Electronic Show in Las Vegas was better than ever.

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