Keep these simple facts in mind to build solid, long-term relationships with your customers.
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Feed SubscriptionListen: Steve Jobs On The Payoff Of A Great Employee
In this exclusive audio clip, Steve Jobs reveals "the secret to my success." A Conversation With Steve Jobs Read highlights from The Lost Steve Jobs Tapes. Or check here all week for new audio snippets from our May cover story . Download our iPad app to hear excerpts from "The Lost Steve Jobs Tapes," along with a special podcast with never-before-heard audio
Read More »Dream Big but Don’t Dream Alone
Want to be a real visionary?
Read More »The Discovery Economy: Why Sharing Your Identity Is A Good Thing
One of the worries about near field communication-enabled tech is that private data could be remotely snooped and used for evil. But the truth is that we may be volunteering info by NFC soon enough
Read More »3 Ways to Build Your Managers’ Trust
Trust is an essential part of strong leadership. Developing it requires time, patience--and coaching. Do you trust the people who report to you?
Read More »Google, Alert: Bing Wants "To Model Every Object On The Planet," Reinvent Search
The future of search is not about page rank. It's about creating giant databases of every person, place, and thing on the planet
Read More »9 Deadliest Start-up Sins
These common assumptions can be toxic to the success of any new venture. Editor’s note: This is an excerpt from the recently published book, The Startup Owner’s Manual , written by entrepreneurs-turned-educators Steve Blank and Bob Dorf. Come back each week for more how-tos from this 608-page guide
Read More »Selling Your Business? Get Your Documents in Order
Prospective business buyers wont simply take you on your word.
Read More »How NOT to Run a Family Business
Why you should prioritize talent and ethics above everything--and everyone--else. Any business owner thinking of bringing her children into the business must watch the unfolding Murdoch epic with fear and loathing. This week, James Murdoch is being grilled by the Leveson inquiry which was set up to investigate the British media in light of the phone hacking scandal that has rocked British journalism, led to several arrests, and the resignation of James Murdoch from his United Kingdom board and executive roles
Read More »Jerky Week, Part 3: Would You Buy Beef Jerky In Bulk Online From This Man?
Peter Garbowski of BulkBeefJerky.com is betting you would, as he tells us in the third installment in Fast Company's weeklong investigation into the surprisingly robust business of jerky. A food, Garbowski tells us, that's for everyone.
Read More »Relationship Advice: 5 Ways to Ruin Trust
Jargon and inside jokes can undermine a budding relationship with clients, vendors, prospects, or even co-workers. The Brits have an expression, "Too clever by half." It is not a compliment: It refers to people who create a sense of distrust because they come across as wily
Read More »Why You Should Care About Marketing Attribution
Marketing attribution tracks user behavior before an online sale, allowing each channel that played a role in influencing the consumer to get credit for the purchase.
Read More »Is This the World’s Worst Boss?
A woman is fired for donating her kidney to her boss. Yes, seriously.
Read More »Most Exclusive Tech Conference Ever?
Founders Fund, a venture capital firm, invited engineers and budding entrepreneurs to an all-expenses-paid trip to Hawaii.
Read More »When to Hire: 4 Tips
Small businesses often fret over when to hire additional employees.
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