Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

Joie de Vivre Hotels founder explains how your customers, your employees, and even your investors have the same five needs. Deliver on them and you cant lose.

All around America there is frustration about a lack of innovation.

When you have the chutzpah to ask a more seasoned leader for help, you reap unbelievable rewards. Here's a dirty little secret of the business world: Most people are either too shy, embarrassed, or something else altogether to ask a more experienced businessperson for help. That's a big mistake

%excerpt% Read the original: How to Pitch a VC: 11 Insider Secrets

Some of tech's leading designers gather at 500 Startups to inspire the next generation. Step one: Learn how to code.

What do the 135 million people and more than seven million companies on LinkedIn know that you don't? All too often I receive resistance when I suggest to a client that she utilize LinkedIn to build vendor, partner, and prospect relationships. But what might first feel like an intimidating pilgrimage into foreign land can result in a journey of growth, connection, and prosperity.

When customers don't cash in those points or credits they are sending you a message about how disloyal they are. Are you one of those business owners that believes that breakage is a good business strategy

An IPO is no panacea: In some cases going public may even stifle the growth of your company. Find out why. Ever since the dot-com era of the 1990s, many management teams at high-growth companies have fallen for the lure of the IPO as the most important validator of success.

By imitating natural expressions and even human cognition, David Hanson's robots--made using a unique rubber substance that mimics human facial tissue--are making it easier to interact with robots by giving them a human face. Robotics designer David Hanson builds intelligent robots with amazingly lifelike human faces that can make eye contact and understand human speech well enough to hold a conversation. A key to this technology is a facial material Hanson calls "Frubber"--a contraction of face and rubber.

When your employees are trained that the customer is always right, they will handle unexpected situations with the best customer service. A few months ago we were reminded of what great customer service can do for a business. My wife and I had arranged to get away for a weekend to Charlotte, North Carolina to see one of Cirque du Solei’s latest shows

Psychologists warn that stated beliefs and actual behavior often don't match up when it comes to innovation. Among young entrepreneurs , creativity is like gold, with just about every aspiring business owner proudly honing their reputation as an innovator. Of course this makes sense—no one is going to pay for the same old thing they have already

We are genetically oriented toward learning from others, an easy thing to forget these days.

%excerpt% Read more from the original source: 5 Ways You’re Cheating Your Heirs

Breaking news from your editors at Fast Company, with updates all day. Amazon Promises Fire Fix

The lead plaintiff in the Supreme Court case against Obama's health care act filed for bankruptcy. That raises some thorny legal questions about the future of the case. Mary Brown became the face of the anti-Obamacare movement last year, as she and Kaj Ahlburg became the lead plaintiffs in a lawsuit to stop the administration's healthcare overhaul.