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When to Toss the Rule Book

Do your employees know when to throw out the rule book and let your philosophy guide their responses to the unexpected? Recently I saw a "pop-up" concert performed by my friend Lenni Jabour at a big-box book retailer named Indigo in downtown Toronto. A pop-up show is an unannounced event in a public space, and in Lenni's case, she has chosen to commandeer pianos lying dormant in public places–without permission.

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Why Founders Get Fired

Entrepreneurs are often ousted from the companies they start. Management experts weigh in on why founder succession happens, and how you can avoid it. In July, Etsy CEO Rob Kalin was moved out of the top spot at the handmade goods retail website he founded in 2005.

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Eric Ries Is A Lean Startup Machine

There's a whole industry devoted to promulgating the myth that all an entrepreneur needs is perseverance, creative genius, and hard work. Ries learned the hard way this isn't true

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9 Etiquette Rules That the Boss Shouldn’t Break

From the office Christmas party to friending employees on social media, here are nine new and old etiquette rules you need to commit to memory. In that corner office, you’ll find yourself balancing concerns about payroll and the supply chain with concerns about being liked by your employees and customers

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Inside Walmart’s Super Social Shopping Agenda, Or Keeping Up With The Digital Joneses

Take a deeper look at how Walmart plans to leverage the social data and connections of its massive customer base through its @WalmartLabs. Don’t know what to get your co-worker this Christmas? If all goes well at @WalmartLabs, Walmart may be able to suggest exactly what you and he and the neighbors and friends you both share are into.

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In A Market The Internet Forgot, Souktel Helps People Find Jobs Via SMS

Souktel is the Monster.com of Morocco, Somalia, and Palestine--and now it's coming to jobseekers in Egypt, Jordan, and Tunisia. An upcoming Middle Eastern product launch will connect some of the region's poorest citizens with jobs--via SMS text messages. Souktel , a text message-based job hunting platform, is launching services in Jordan, Egypt, and Tunisia over the next few months.

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Leadership Is About Taking The Long View

We have become chained to a short-term outlook--leaving America to fall behind in the global marketplace. We continue our Leadership Hall of Fame series, a year-long look at the top business books and authors, with an excerpt from the 20th Anniversary edition of On Becoming A Leader (1989) by Warren Bennis.

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Seth Goldman, Honest Tea TeaEO, reflects on the process of refreshing the Honest Tea branding.

Growing up we’re always told that it’s what’s on the inside that counts. And while that’s certainly true with respect to personal integrity, I’ve learned that when it comes to beverages, if your label doesn’t catch peoples’ attention, they may not get the chance to taste what’s inside. (Unless of course you have a sampling team in the store, which is still our primary marketing strategy.) One of my favorite ways to test the effectiveness of our labels is walking into a store and seeing if I can spot our brand in a cooler in the back.

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iDomination

Apple's fifth iPhone is expected to debut later this month, barely four years after its original model redefined the word smartphone. Here, we trace the burgeoning iPhone empire. Numerology: iDomination

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The Health Care Conundrum: Cut Costs Or Create Jobs?

Governors are in a conundrum. How can their states toe the line on spending for vital health care services without killing the health care job creation engine?
 President Obama will address the nation tonight on the vital topic of how to create more jobs in America. I can’t help thinking that politicians on both sides of the aisle face a stark choice when it comes to jobs versus rising health care costs.

 Health care has been a reliable job creator during the recession

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Man Fired for Using Gun to Foil Robbery

A Walgreens pharmacist fires a gun, he says, in self-defense, and then is fired. A Michigan pharmacist is suing Walgreens after the chain fired him for shooting a concealed weapon during a break in

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