The short answer: When you're prepared to accept it's a risk. Should you —can you?—fire employees for complaining about work-related issues online
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Feed SubscriptionBing’s Search Market Share, Anonymous Plots Against Facebook, Amazon’s Cloud Kindle
This and more important news from your Fast Company editors, with updates all day. Bing Dings Google's Market Share .
Read More »The Best Start-up Advisors Are in the Trenches
One of the perennial pieces of advice I get as a new entrepreneur is to put together a board of advisors or get a circle of mentors. I’ve found this doesn’t really require well-connected folks with the word chief in their titles. What I really benefit from is practical advice on how to do things I don’t know how to do
Read More »When Things Go Viral
BuzzFeed founder and CEO Jonah Peretti talks about how an email exchange with Nike led to his idea for promoting social content throughout the web.
Read More »4 Cool Help Desk Tools
It's no secret that part of your customer service and help desk strategy can be handled more efficiently using programs and web-based software. With so many to choose from, here are a few we recommend. Chris Selland, vice president of sales and marketing for Terametric says because GetSatisfaction is easy to use and inexpensive, Terametric uses it as part of its Optimizer for Twitter product, which enables social media marketers to measure many aspects of Twitter marketing campaigns
Read More »How A Robot Fingertip 3-D Sensor Could Change Forensics, Medicine Forever
A piece of lateral thinking by MIT boffins has turned a prototype robot fingertip "skin" into a hugely powerful, portable 3-D microscope that will have massive utility in biology, forensics, and other fields.
Read More »Whole Foods’ Ramadan Marketing Headaches
Whole Foods is encountering a not entirely unforeseen headache during their first Ramadan marketing campaign: Pressure from anti-Muslim bloggers and internal dissent at their company. A pioneering Ramadan marketing campaign at Whole Foods has turned into a headache thanks to a handful of vocal anti-Muslim bloggers. The Houston Press leaked an internal company email claiming “it would be best” if Whole Foods did not observe Ramadan in-store, leading to widespread blowback from angry customers who supported the promotion.
Read More »Glymes: The Next Big Group Of Chemicals That Everyone Is Going To Freak Out About
Just as you've eliminated the last little bit of BPA in your life, now it's time to start getting worried about glymes, the industrial solvent that's already in your water and soon to be heavily regulated by the EPA.
Read More »The Netflixes Of Business Analogies
It's often tough to explain startups and new tech and what they do, especially if no one's ever done it before.
Read More »Civil Resistance Simulator Teaches Players To Topple Dictators
You say you want a revolution?
Read More »Burning Man’s Big Plan To Reshape A Depressed San Francisco Neighborhood
Burning Man isn't just about getting crazy on the Playa anymore. The organization is now taking on urban revitalization, aiming to fix up the area around its new HQ.
Read More »Put On Your Bald Cap: How Creative Storytelling Helps Raise Money To Fight Cancer
I will never forget the phone call I received from my colleague Mike on Dec. 26, 2005
Read More »7 Tips for E-mail Marketing
Crazy-busy people read their e-mail with their finger on the delete key. Sales strategist and author Jill Konrath shares her guidelines to increase your e-mail prospecting success
Read More »After London Riots, Social Media Plays Janitor, Cop
Rioters chose RIM. But Twitter and Facebook's new mob mostly carry brooms. "It's Like Hogwarts," says an observer
Read More »7 Financial Mistakes to Avoid
Running a business should earn you an honorary degree given all you will learn, says Brian Hamilton, the co-founder and CEO of Sageworks. We live and we learn
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