Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

%excerpt% View original post here: Fixing Silicon Valley’s Bias Problem

Essential lessons about life turned out to be lessons for business. In my speaking engagements, I often get asked how I decided to focus on culture and employee engagement as the most important drivers for my business

A fracas emerges over the fact that not all daily Facebook users visit the company's website.

How do you know if your company will succeed? Venture capitalists give their perspectives on traits that define the best start-ups

Sometimes the best way to keep your business growing is to analyze what would bring it to an end. Judge Smails (aka Ted Knight) once famously quipped in the iconic Caddyshack, "It's easy to grin when your ship comes in and you've got the stock market beat

Your corporate attorney represents your company, not you. If you get in a spat with your partner, your board, or an investor, and the difference will become painfully clear.

Identifying your businesss one true objective will provide a strong foundation for all strategic decision-making. A few years ago we worked with the new CEO of a consumer packaged goods (CPG) company

Fast-growing Fab.com joins the expanding list of flash sales sites that are putting the spotlight on small designers. Need to Grow Your Business?

There was no premiere episode.

It's no secret that great people build great companies, so it's baffling that more companies don't treat recruiting as the most important job. A five-piece mariachi band, a cake with a hidden message, and more food than you'd believe, were all delivered to our office—resume in tow—in an attempt to help an applicant stand out from the other 2,000 monthly hopefuls who apply for a job here

How many are you putting your customers though? I'm sure you, like me, have spent too much time in customer service hell as a consumer. With apologies to Dante, it’s at least nine circles: The never-ending voice mail phone tree The requirement to repeat your name, account number, etc., ad infinitum Hold, hold, hold The ominous sound, mid-conversation, of the dial tone The disappearing clerk The line that's always 20 people deep The agent who doesn’t understand your question The “I’m sorry, but I don’t have the authority to do that” response The clerk who's busy texting someone who's clearly more important than you I'm sure there are more

Mistakes are a great way to learn. But why not skip the pain and suffering yourself--at least on these 9 mistakes

Most people wish they could say they do what they love. Here's how one business owner actually made it happen

Want to hire top-tier young talent for your lower-profile business? Don't think you can just show up on campus senior year and compete, warns one small company.

Customers make decisions at the gut level. Here's how to use the customer's emotions to your advantage. Customers make purchasing decisions because they have carefully considered a set of good information, right