The general public has no idea how much they pay for electricity or how to use less, undermining the central premise of smart meters and hindering their adoption. Smart power meters are, in theory, supposed to help with everything from electric vehicle adoption (low electricity rates encourage people to charge up at specific times) to bringing more renewable energy on the grid (pricing will vary based on when it is available). But smart meter implementation hinges on the idea that consumers actually understand their electricity use.
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A Problem For Smart Meters: People Don’t Understand Electricity