When I think of the emotional intelligence (EI) of the 45th and the male recessive gene, I’m reminded of a powerful monologue entitled, “You Are A Boy” delivered by actor, Joe Morton on Scandal SO3E10 – A Door Marked. FITZ: ...
Read More »Bigger, wealthier rivals can and will stack the deck against you. And they will involve lawyers.
Read More »If you're a pushover, you'll completely lose a customer's respect. Follow these six steps to diffusing customer anger without caving in. My recent column Top 5 Ways Big Customers Screw With Small Vendors points out that some buyers see sellers—that means you—as scapegoats
Read More »We’ve all witnessed or experienced the affects of bullying in children, but adults are not immune to bullying characteristics. An adult bully will attempt to gain power over another person, and make himself or herself the dominant adult
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