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You are. This case study proves that customer attrition has little to do with the economy or prices. Retaining existing customers is a challenge for any business.

A tale of two florists: Same product, same market. Here's why one company wins hands down. Business has always been about competition.

Are you trying to play Santa on an elf's cashflow? Make your client gifts stand out this holiday season, regardless of budget

Another sci-fi dream deferred: Funding gave out before the six-year-old startup could perfect its futuristic three-wheeler. Electric car startup Aptera's futuristic three-wheeled two-seater won't be rolling off production lines anytime soon – the company has run out of gas. The company has failed to come up with enough money to produce the cars, reportedly raising only around $40 million of the $150 million it needed for a federal matching grant to keep operating.The grant would have let the company produce an all-electric four-wheel, five-passenger sedan that would have retailed for less than $30,000 – and employed some 1,400 workers in the manufacturing process

Everyone at my company understands that the next sale begins when the customer says yes, and making that sale is part of their job.

What should you look at before you pick your business credit card? Plus, Timothy Sykes, founder of Millionaire Media, talks about how to analyze your spending.

%excerpt% Read more from the original source: How to Get the Government to Promote Your Start-up

The new tablet from Amazon is selling like crazy, and plenty of people are calling it a threat to the iPad. But the real story is how it flipped the script on the many makers of tablets running Google's operating system.

It may surprise you just how much each lost customer is costing your business. Are you investing heavily to acquire new customers, while losing customers at an even faster rate

When we look back at 2011, many will remember it as the year of the Occupy Movement, as the representation for the 99% found their voice, aiming to bring about change by influencing the controls of economic wealth and political power. Meanwhile, earlier in the year, Professor Michael E

To hire or not to hire is never just one simple question.

Gamification isn't just about badges and trophies. Experts weigh in on what you need to make next-generation customer rewards really work for your business

The billionaire sympathizes with OWS, and he has a plan for sending the protesters home satisfied. Entrepreneurs, he wants your help

We all have them. Those customers that swoops in, squawk loudly, and dump all over everything

Yeah, you read right. Here's why most sales forecasts fail, and how to craft one that will be more accurate.