What do you give the entrepreneur who has everything? To find out, we asked several business owners to describe their most cherished gifts. For my birthday a few years ago, my now-ex-husband gave me bound copies of every Vogue magazine published in the 1960s.
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Feed SubscriptionWhy I Love When My Customers Complain
How an open-minded approach to negative feedback boosts earnings--and morale. Yesterday, I spent 40 minutes on the phone listening to a customer tell me all the things that could be better with three of the products he received among the many in his order. Why spend so much time listening to someone who is unhappy, and just wants to complain, you might ask?
Read More »Season’s Greetings! Sincerely Makes Mobile Photos Into Holiday Cards (No Stamps Required)
The makers of Postagram and other photo printing apps want to build their business into a dominant, gift-focused e-commerce venture. But how?
Read More »Ramping Up The Emotional Side Of Marketing When It Can’t Be Measured
There's a big misconception that to know the true value of something, you must track it, that success lays solely in the outcome of very specific numbers.
Read More »MIND Reviews: Brandwashed: Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy
Brandwashed: Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy by Martin Lindstrom. Crown Business, 2011 [More]
Read More »Arzu Studio Hope Weaves New Paths For Peace And Prosperity In Afghanistan
"The military has learned that when you seed an economy, people will put down their guns," says Connie Duckworth . "That’s why the Marines asked me to don 30 pounds of body armor to meet with them in Helmand Province in Afghanistan," where she had established Arzu Studio Hope , an artisanal rug manufacturer that employs 1,000 women, who in turn support 4,000 family members in Afghanistan. Afghanistan is officially the worst place in the world for women, according to a 2011 study by Thompson Reuters Trust Law.
Read More »4 Reasons You Need Google+
The verdict is in: Google+'s new brand pages are worth your time. Here's why signing your business up will be an important social media investment. Just when a marketing strategy in 140 characters or less started to seemed normal, the social media scene for businesses completely changed this week.
Read More »Acquiring a Business
Navigating the road of buying another business can be a tricky one. Here are some things to look for along the way.
Read More »5 Steps to Getting Paid on Time
Every business runs into deadbeat customers. Here's how to make sure they don't take advantage of you.
Read More »Is Your Business a Mac or a PC?
There's a fierce debate raging among small business owners and in this grudge match, there's no gray area. Which side are you on? There’s a fierce debate among business owners that dates back to the dawn of time (well, almost)
Read More »Is Your Business a Mac or a PC?
There's a fierce debate raging among small business owners and in this grudge match, there's no gray area. Which side are you on?
Read More »5 Ways Big Businesses Bully You
Don't let big buyers turn your business into a doormat.
Read More »5 Ways Big Businesses Bully You
Don't let big buyers turn your business into a doormat. Keep your eye out for these common threats. Don't kid yourself.
Read More »Toss the Motivation Book
If your business strategy includes financial targets, sales goals, or mission statements, you're doing it all wrong.
Read More »Toss the Motivation Book
If your business strategy includes financial targets, sales goals, or mission statements, you're doing it all wrong. Ever wonder why your company's objectives seem so elusive and your strategy so hard to deliver on
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