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Disruptive Innovation, Dog-Food Edition

Believe it or not, at one point we actually fed our pets real food. That was, until people-food companies realized they could maximize their resources by mashing together all of their scrap meat, leftover grains, eggshells, and bones, injecting some vitamins, and cooking it up into “kibble.”

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How The NHL’s John Collins Is Creating A Nation Of Passionate Puckheads

As former president and CEO of the Cleveland Browns--a hapless football team in one of America’s unluckiest sports cities--John Collins knows that fans are a fickle bunch. But to the National Football League, the Browns' annual disappointments never matter all that much, at least in this sense: If (and when) the Browns miss the playoffs, locals still watch football games, and still plan a Super Bowl party.

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Photo Issue 2011: Give Peace A Chance

"It was right after Lieutenant Pike sprayed the group of students, they were sitting there, still, some of them clutched each others hands.

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Photo Issue 2011: Give Peace A Chance

"It was right after Lieutenant Pike sprayed the group of students, they were sitting there, still, some of them clutched each others hands. For a moment time stopped, was this really happening

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Computer Training Boosts Bedside Manner

“So often patients aren’t satisfied with the communication they have with their doctor. And yet I know that physicians care so much about their patients.” James Tulsky, director of the Duke Center for Palliative Care

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How to Communicate to Sell

Body language and verbal cues will tell you if your prospect is ready to buy. A sale takes two people, but not just any two people. An effective sale is most often achieved between two (or more) people who have synergy between them and understand the desired outcome for, not just one, but both parties

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9 Etiquette Rules That the Boss Shouldn’t Break

From the office Christmas party to friending employees on social media, here are nine new and old etiquette rules you need to commit to memory. In that corner office, you’ll find yourself balancing concerns about payroll and the supply chain with concerns about being liked by your employees and customers

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How Manhattan’s Queen Of Facials Rebranded, Tripled Business, And Launched A Skincare Line

Long hailed as the genius behind the best naturopathic facials in New York, with a client roster that includes Julianne Moore, Rachel Weiss, and numerous beauty editors around town, Joanna Vargas is the secret weapon of VIPs, celebrities, and professionals in New York City. Style.com calls her “the queen of the naturopathic facial” while Vogue, Allure, and endless magazines and blogs have praised the nearly magical touch she brings to the craft.What a thrill it was, then, when I got a call to help the skin care diva rebrand her already successful salon. Jump forward 18 months, and we were then in the next phase of growing the brand: developing a world-class luxury brand for her own skincare line.

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