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Confessions of an Ex-Manager

Sure, there were successes along the way. But there were also mistakes--lots of them. An ex-manager reflects on his rookie days

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Advertising Overload: Are You Guilty?

New research on just how many marketing messages it takes to completely turn off a customer. Mae West said that too much of a good thing can be wonderful. Obviously Ms.

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Find Your Company’s Native Cannibals

How (and why) to disrupt your own business before your competitors or upstarts have a chance to. Many years ago , I was lucky enough to work on a project with one of the original Apollo 13 mission-control engineers. One day, while he was patiently answering questions from his wide-eyed colleagues about how NASA got the astronauts safely home via their Lunar Escape Module, he paused, looked down at a gadget in his hands and cracked a wry smile.

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Why You Need a Personal Attorney–Now

Your corporate attorney represents your company, not you. If you get in a spat with your partner, your board, or an investor, and the difference will become painfully clear.

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Your Value Model is Dead. Now What?

A dead or dying value model can take your company down with it. Here's how one company came back from the brink. We recently wrote about the " value model ," a framework for defining how four key elements of your business–employees, capabilities, customers and financial performance–interrelate in a way that creates or destroys business value

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Your Value Model is Dead. Now What?

A dead or dying value model can take your company down with it. Here's how one company came back from the brink. We recently wrote about the " value model ," a framework for defining how four key elements of your business–employees, capabilities, customers and financial performance–interrelate in a way that creates or destroys business value.

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Toss the Bad Apple Employee

One bad employee can quickly turn a positive working environment into a divisive and negative atmosphere. The comedian Larry Miller once quipped "I don't understand couples that break up and get back together—especially couples who divorce and remarry. That's like pouring milk on a bowl of cereal, tasting it, and saying, 'This milk is sour

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How to Have Fewer Meetings

Stella and Dot founder Jessica Herrin explains how bureaucracy can bog a fast-growing company down. Jessica Herrin calls it the Dilbert Effect. It’s when a conference room seems really packed, even though the meeting should need only a couple of people.

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