Dave Lavinsky's company has helped its clients raise more than one billion dollars to help start, grow, and exit their businesses. Here's his advice
Read More »Tag Archives: customer
Feed SubscriptionHow Do You Define Customer Value?
Business owners sound off about determining customer value.
Read More »How to Test Your Marketing: 5 Tips from YouSendIt
YouSendIt shows how testing your marketing, offers, and pricing can radically improve your business results. Five tips on making it work for you. Freemium company YouSendIt is known for its service that sends files too large to move through email.
Read More »6 Deals to Avoid
Most small-company business development managers are newbies, even if they don't realize it. Here are six types of deals to stay away from
Read More »The Real Value of Your Business
Measures like Price-Earnings Ratio and EBITDA multiples are just gross generalizations of the value of your business. Here's how to determine the real value. Estimating the value of your business is usually calculated through measures such as earnings, EBITDA, and “comp” multiples.
Read More »4 Steps for Calculating Customer Value
Understanding customer value is by far the most important factor when looking for ways to grow your business. We’re finance guys at heart , but we’ve learned that metrics such as operating profits, EBITDA, and revenue growth can only approximate the real performance driver of your business: customer value
Read More »Think of Your Customers as Employees
The Wired magazine founder offers a brain tickler for entrepreneurs by suggesting they involve customers more intimately in their businesses.
Read More »When Your Customers Want One Thing — And Your Investors Want Another
Balancing competing demands is just part of being an entrepreneur. But what do you do when your customers square off against your investors? Of all the balancing acts an entrepreneur faces, one of the trickiest is trying to keep investors and customers happy at the same time.
Read More »How To Create A Business Where The Truth Is Heard
Great businesses succeed by motivating people with the straight facts. There are four ways to get the truth out there.
Read More »Incubating a Company the Old-Fashioned Way
Startup incubators are all the rage right now, but if you could swing a deal like mine, you might find that sometimes, doing things the old-fashioned way is best.
Read More »Getting Customers to Pay — No Matter Where They Are
I was in the back of my Mitsubishi truck, in Dubai, when it hit me: We might never get paid for this job. Here's what I should have done differently
Read More »New Year’s Resolutions: Grow Fast in 2012
One thing all these Inc. 500 CEOs agree on: faster growth
Read More »How to Harness the Best Ideas
Your "on the street" employees can be an important resource for business-building ideas. It’s crazy to think that all great ideas need to come from you or from your top managers. Chances are, your employees who are your “feet on the street” know more about your customers than you might.
Read More »How to Harness the Best Ideas
Your "on the street" employees can be an important resource for business-building ideas. It’s crazy to think that all great ideas need to come from you or from your top managers. Chances are, your employees who are your “feet on the street” know more about your customers than you might
Read More »One Kings Lane’s Doug Mack Makes Every Home A Castle
If logic had anything to do with it, One Kings Lane , the online shop with daily deals on luxe home furnishings, wouldn’t have made it beyond a friendly conversation about the dearth of destinations to shop for décor between founders Alison Pincus and Susan Feldman. In 2009, U.S. home prices were in free-fall and foreclosures hit record highs as delinquent loans piled up
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