Amazon has an app to lure customers out of your stores. EBay's offering incentives to shop online
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Feed SubscriptionHow to Build a Great E-Commerce Company
As an investor, I see dozens of e-commerce companies each week. These four qualities separate the great ones from the flops
Read More »Got Skills? This Site Finds Targeted Ways to Give Back
Sick of the soup kitchen?
Read More »When to Spend & When to Save
These 3 questions will help you make sure you're managing your money well. When you're a business owner, choosing when to spend and when to save is a crucial decision that can either lead to hard financial times or a huge leap forward. This point was made crystal clear during my first year in business at Metal Mafia, which I started in 2004.
Read More »Is Big Government Too Small?
How well would your company be doing if the number of employees remained static while your customer base grew by a third and you started providing dozens of more services?
Read More »Do You Like Your Customers?
If you don't, your business is never going to be more than a chore. And the first people to notice will be the ones who pay your bills.
Read More »Leadership Hall of Fame: Seth Godin, Author of "Purple Cow"
We continue our examination of the business book Purple Cow with an interview of author Seth Godin. What companies are using a purple cow strategy now, and how is Seth trying to change book publishing?
Read More »Chip Conley: The 5 Things Everyone Wants From You
Joie de Vivre Hotels founder explains how your customers, your employees, and even your investors have the same five needs. Deliver on them and you cant lose.
Read More »What You Can Learn from The Ritz-Carlton
When your employees are trained that the customer is always right, they will handle unexpected situations with the best customer service. A few months ago we were reminded of what great customer service can do for a business. My wife and I had arranged to get away for a weekend to Charlotte, North Carolina to see one of Cirque du Solei’s latest shows
Read More »8 Bold Resolutions For Marketers
If you haven’t made your marketing to-do list for 2012, this should give a good head start. Here’s a trivia question for you: What was George Harrison’s last released single?
Read More »Marketing to Moms: You’re Doing It All Wrong
Women control $13 trillion in consumer spending. But most of the assumptions you make about them in your marketing are way off
Read More »Build a Brand from Scratch: 4 Tricks
My company set out to revolutionize the workout. But first, we had to put our name on the map
Read More »Helping Customers Help Themselves
Your online customers need help, not template e-mails.
Read More »When the Going Gets Tough, the Tough Go Out for Coffee
It's not natural to reach out when your business is struggling.
Read More »Box CEO Aaron Levie: To Create Something Exceptional, Do Sweat The Small Stuff
Business schools and most jobs don’t teach you how important it is to sweat the small stuff.
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