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Generation Y Is Born To Startup

There’s a fundamental difference between the rebels of the past and today: Generation Y are born entrepreneurs. Every generation rebels against their parents. When parents approve, their offspring disapproves.

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Reflections from Occupy Wall Street

As the tents are carted away from Zuccotti Park this morning, just blocks away from Inc. Magazine's headquarters, I've been reflecting on the "Occupy" movement. As the tents are carted away from Zuccotti Park this morning, just blocks away from Inc

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Report: Necessity Driving Entrepreneurship

New study reveals that more people are starting businesses as a source of higher income than out of opportunity. Necessity, not opportunity, is driving entrepreneurship, says a new report. The Global Entrepreneurship Monitor, a nonprofit research consortium, Monday released its latest National Entrepreneurial Assessment for the United States.

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5 Easy Ways to Close a Deal

Forget the sales act: Here are the five rules to closing a deal with confidence. Obviously, if you don’t close deals, you aren’t going to make any money

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How to Lead With Purpose

The purpose-driven company is lead by someone who has a reliable inner compass guiding them.

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Why I Love When My Customers Complain

How an open-minded approach to negative feedback boosts earnings--and morale. Yesterday, I spent 40 minutes on the phone listening to a customer tell me all the things that could be better with three of the products he received among the many in his order. Why spend so much time listening to someone who is unhappy, and just wants to complain, you might ask?

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Celebrate Veterans Day By Hiring One

Scores of initiatives are helping veterans get back to work. Here's how your business can help. American veterans returned from war to face an altogether different type of battle: finding a job

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How to "Sell" a User Conference

What's one way to get people to pay to see you demo your product? Host a user conference. Recently Salesforce.com hosted their 9th annual Dreamforce event.

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3 Tricks to Getting Sales Leads

Believe it or not, there is a right (and very wrong) way of getting sales referrals. Check out these tricks to sales success.

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Imagine A World Where The Cable Guy Shows Up On Time

A growing group of customer experience professionals are working hard to make some of life's most frustrating experiences not just tolerable, but delightful. There aren’t many people who look forward to scheduling an appointment with the cable company. You’re typically given a 3-4 hour window to wait at home for something that takes just a few minutes.

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How to Build Your Brand

Arthur Ceria, founder and executive creative director of CreativeFeed, talks about how he creates brands for Chiquita, Sisley, and Microsoft--and himself. Advertisement: Strengthen Customer Relationships

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