Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

It happens to the best of us. Sometimes we fail a customer

What strategies can you learn about running your business from Switzerland? One of the most fascinating elements of Switzerland's success is its determination to remain neutral under unimaginable pressure to pick sides. The country has not declared a state of war since 1847 (it never entered the World Wars or the Iraq war) and opted out of joining the European Union.

I Love Rewards and other businesses find ways to bring meaning to corporate award ceremonies. The Academy of Motion Picture Arts and Sciences honors the year's finest film. The PEN/Faulkner Foundation honors the year's best fiction

FanGo makes a sports app that lets fans order food from the concession stand using their phones. Can it raise $435,000

How companies like Roku boost sales with referral marketing Roku was one of the first companies to bring online movies to people's living rooms. Three years ago, the Saratoga, California-based company started selling remote-controlled devices that can stream online media content, such as Netflix movies and Pandora radio, to TV sets.

Hewlett-Packard is gearing up to launch the TouchPad tablet this week, but already CEO Leo Apotheker is thinking about what comes next. In an interview with Bloomberg Wednesday, Apotheker said the company is in talks with third parties to license WebOS, the software piloting its mobile devices. That should certainly raise red flags for Google , which has pinned the future of its mobile business on licensing its Android platform out to hardware makers such as Motorola and Samsung .

Do "likes" and retweets add up to sales? Who knows

How can you get your non-sales employees to help "sell" your business? If you have salespeople, you know what they're usually motivated by: cold hard cash. And if they're not, they shouldn't be your salespeople

When Google revealed its " instant " search preview powers last year, CEO Eric Schmidt was unequivocal about Google's aim--to try to get its search systems so honed that they'd get faster and faster, and ultimately may even know what you're searching for before you know you need it. Today it revealed Google Instant Pages, and while it's not quite to the point of tapping your brainwaves to predict your needs, it is pretty smart. Essentially, it's a booster to Google Instant that starts pre-loading the pages from search results before you even click on the link for the site you want

A graduate from Harvard’s Law and Business schools, Adrian Slywotzky is a sought after business consultant, speaker, and writer. Below, Adrian describes the qualities that make a business magnetic. Curt: What does magnetism mean in the B2B world

Grouponone of the fastest growing companies everhas proven the formula works with its estimated $750 million IPO. Can still you break into the crowded daily deals space?

When business owners ask me why they have a difficult time prospecting and closing on business, one of the first questions I ask is, “who is your audience?” When I hear answers that include words like, “anyone who…,” I immediately know that we are heading into an emotional conversation - niche marketing.

1. Google offers, the business model backbone behind Google Wallet NFC credit cards, kicks off tomorrow

Near-field wireless tech could reinvent not only your wallet, and how you shop--but also how you return defective products to the store under warranty. Near-field wireless tech may soon reinvent your wallet and how you shop--and now also how you return defective products under warranty to the store

The fashion mogul is now bringing style to office supplies. Chris Burch is best known as the fashion mogul who co-founded, with his then-wife, Tory Burch, the Tory Burch apparel line, worn by A-listers such as Michelle Obama and Gwyneth Paltrow.