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Perfect your customer service, and your retention. Tips from Scott Gerber, founder of the Young Entrepreneur Council, and Angie Hicks, founder of Angie's List.

%excerpt% Go here to see the original: Fix Your Sales Mojo: 5 Fast Tips

So you're ready to start a business but how committed do you want to be? Use these four examples as your guide. Many of our readers are interested in starting a business and find themselves at various stages in the process.

Are you relevant? (Are you sure?) Here are the top warning signs you may be alienating your customers. It seems the more market intelligence top executives possess, the less in touch they are with their target audiences

Lack of focus can be a core competency.

Do you have a high-stakes RFP? If so, its important to follow a systematic approach to identify how you can best add value for your customer. We’ve been leading an effort to help one of our clients choose a long-term strategic partner to jointly build a business in the healthcare sector.

Marketing isn't only about what you're pitching, but also about how you deliver the message. We've asked a slate of successful young entrepreneurs what not to do.

You may be surprised by the value that an intern can provide to your business's growth strategy. We’ve probably all had the experience of stepping into a retail store and receiving too little, or worse, too much attention from the staff

In every sales situation, your No. 1 job is to sell yourself to the customer. Here's how

The pressure to discount can be overwhelming. These conversational tricks can help you push back

Is that deal dead or alive? Here's how to spot, kill, or just avoid these time-wasters

Don't ever become so reliant on one form of marketing that, if it ceased, your business could go the way of the dodo. What would happen if your principal manner of marketing your product were to vanish overnight? Could your business adapt?

Don't ever become so reliant on one form of marketing that, if it ceased, your business could go the way of the dodo. What would happen if your principal manner of marketing your product were to vanish overnight

Don't ever become so reliant on one form of marketing that, if it ceased, your business could go the way of the dodo. What would happen if your principal manner of marketing your product were to vanish overnight? Could your business adapt?

Killing an unprofitable product isnt always the best path. Here are four scenarios where sustaining a poor performer can help the business grow. Common sense would tell you that if you have unprofitable products, removing them from your portfolio will increase the overall profitability of your business