Calling a decision-maker but getting voice mail again and again?
Read More »Tag Archives: customer
Feed SubscriptionWhat to Do When a Good Cause Goes Bad
Cause marketing seems so simple... until it's not.
Read More »Here’s What You Don’t Know About U.S. Manufacturing
American Giant, an apparel line launched today, signals that American manufacturing is making a comeback. Still, there are obstacles--and misconceptions--to overcome.
Read More »3 Ways to Lower Your Break-even Point
Taking steps to improve profitability can actually help you to increase customer value and build brand equity. Every business has a break-even volume on their product line.
Read More »4 Reasons to Fire a Client
Sometimes walking away is worth millions of dollars in lost revenue. Firing a client will be one of the best things you will ever do for your business
Read More »Facebook IPO: 6 Smart Takeaways
Few IPOs will be of the size of Facebook's. But the company's path to going public can teach any entrepreneur how to better navigate her own road to getting funding.
Read More »Brand This Way: 3 Road-Tested Marketing Moves Ripped From Lady Gaga
There is much the corporate world can learn from this 25-year-old diva, whose talent for building a brand might even surpass her formidable performing chops.
Read More »8 Ways to Build Customer Loyalty
Top salespeople use these simple rules to keep their customers buying from them--even in the face of steep competition. Customer loyalty is the key to profitability
Read More »4 Ways to Turn Less into More
Money, time, connections -- you need more of everything, right? Stop whining and start using your contraints to your advantage. Sometimes less really is more , especially when you’re starting a company
Read More »In The Rush To Mobile, Don’t Ignore The Power Of The Web
Fred Wilson wrote two posts in 2010 that were very influential with the startup community. The titles were: Mobile First, Web Second Mobile First, Web Second (continued) .
Read More »Not In the Top Three? Time to Change Focus
An experienced VC throws cold water on entrepreneurs hoping to move up in a crowded market. If youre not in the top tier, it's time to re-segment. It makes sense that entrepreneurs are drawn to fast-growing markets
Read More »Why It’s Hard To Fill Sales Jobs
The best and brightest stigmatize sales jobs. But they're fundamental to the success or failure of small business.
Read More »Make Room At The Meeting Table–For Your Customer
Do your customers really trust your company? Ask yourself: If you were the customer, would you trust your company?
Read More »Ta-da! Timing the Perfect Product Release
We're living in a world of beta tests and products that are released and then improved.
Read More »Forget QR Codes: Pongr Easily Turns Your Photos Into Brand Rewards
When brands ask consumers to snap a product photo and text or email it in, Pongr recognizes the image and replies. Is that really better than QR codes? We asked its president
Read More »