Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

Plenty. When your connection to a mission or idea that is so strong that it inspires you to take risks, your company can soar, and your customers benefit.

She co-founded Vayable, which helps travelers book fun and interesting experiences on their vacations. View the video on Inc.com at: http://www.inc.com/video/201112/inc-live-chat-jamie-wong-vayable.html Advertisement: Win New Customers

Chief Executive Officer doesn't reflect the CEO's most important responsibility. Here's a title that does. I propose dropping the "Executive" part of the CEO title

One business owner's strategy for embracing her role as the boss. This is a guest blog post from Vanessa Merit Nornberg, President of Metal Mafia , and a member of the Inc

The exiled spiritual leader of Tibet knows the importance of collaboration, performance, and productivity. Here we summarize key management tenets from his teachings--and tweets. In September, the Dalai Lama, the 76-year-old exiled spiritual leader of Tibet, released a statement that addressed questions over his "reincarnation"—or succession—plans, and laid out a long-term “strategy” for his holy enterprise.

Building these steps into your operations will help you to significantly improve customer retention and create significant value for your business. We hate to sound like a broken record, but we can't say it enough—developing loyal customers is the most important thing you can do for your business

Two serial entrepreneurs set out to succeed where Pets.com failed. It's worked -- so far -- because they've followed these key principles. At first glance , Alex Zhardanvosky and Joe Speiser don’t practice the “stick to your core competencies” mantra they preach.

You are. This case study proves that customer attrition has little to do with the economy or prices. Retaining existing customers is a challenge for any business.

What should you look at before you pick your business credit card? Plus, Timothy Sykes, founder of Millionaire Media, talks about how to analyze your spending.

Want to know which of your employees are doing a bang-up job, and which are falling down on it? Take a few calls from irate customers.

What to do when your biggest customer tells you that, essentially, your company is too small for them.

The more difficult your company is to replace, the longer you'll survive and the more money you'll make.

Why the logic of focusing on growth first and worrying about profitability later is often a bad idea. Every management team that wants to build a much bigger business eventually asks itself this question: "Why don’t we focus on growth first and worry about profitability later?" Bad idea. The logic may be valid, but the strategy is often flawed

Create ads that get attention and clearly let people know what your business stands for. Greg Rollett, CEO of the Product Pros, has advice too. View the video on Inc.com at: http://www.inc.com/video/201111/how-to-develop-your-ad-message.html Advertisement: Win New Customers

Forget slashing prices and big ad campaigns. With just a few days left, here's how to max your sales in three easy steps. Black Friday is almost upon us and the big box stores are gearing up for the usual insanity