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How to Win Repeat Business

Keep your customers coming back! Tips from Birchbox founders Katia Beauchamp and Hayley Barna on inspiring customer loyalty. View the video on Inc.com at: http://www.inc.com/video/201111/ask-gerber-win-repeat-business.html

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Brain Science and How You Sell

Neuroscience is proving what sales pros have long suspected: Customers decide with their emotions, not their brains. Neuroscience is the study of the nervous system. It's a big deal in the academic world—and it could end up being a big deal in the business world, too

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Stop Losing Client Negotiations

These 15 easy rules will help you ensure that negotiations work to your advantage, and also benefit your customers. Even after you've closed a deal , there's often an all-important last step: negotiating the final terms. With a simple purchase, it's a formality, but when it comes to something complex, like a real-life solution to a complex problem, the negotiating can sometimes be the longest step in the sales cycle.

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Acquiring a Business

Navigating the road of buying another business can be a tricky one. Here are some things to look for along the way.

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Scott Harrison, founder and CEO of charity:water

charity:water founder and CEO Scott Harrison tells the story of how he went from being a nightclub promoter to building one of the fastest growing charities ever.

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Gary Vaynerchuk: Put a Ring on It

Stop rushing it with customers over social media; play the long-game, and earn life-long customers and fans, says the founder of WineLibrary.com.

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