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When Your Customers Want One Thing — And Your Investors Want Another

Balancing competing demands is just part of being an entrepreneur. But what do you do when your customers square off against your investors? Of all the balancing acts an entrepreneur faces, one of the trickiest is trying to keep investors and customers happy at the same time.

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The 2:00 A.M. Test for Hiring

How better to judge loyalty than by seeing which of your employees would come to your aid at two in the morning. For anyone who has known me for any period of time you will, from time-to-time, hear me extoll the virtues of the 2:00 a.m. test.

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Incubating a Company the Old-Fashioned Way

Startup incubators are all the rage right now, but if you could swing a deal like mine, you might find that sometimes, doing things the old-fashioned way is best.

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Bizarre HR of 2011

Most human resources departments consider very carefully when its appropriate to let an employee go. But then theres the few that, well, end up in hot water.

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Start-ups to Watch in 2012

From personal image curating to social task-mastering, these seven start-ups are set to make waves in 2012. Which start-ups are likely to make headlines next year?

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Will a VC Steal Your Ideas?

You talk about your company all the time, to investors, to clients. What if someone rips off your great ideas

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Carbonite’s CEO Talks About Going Public

David Friend, chairman and CEO of Carbonite, an Inc. 500 company, discusses how he got ready and squeezed into the IPO window in August. View the video on Inc.com at: http://www.inc.com/abram-brown/david-friend-carbonite-ceo-talks-about-going-public.html Advertisement: Are your customers tuning you out?

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How to Set a Goal–and Reach It

This time of year, goal-setting becomes a bit of a cliche. That's because we're doing it wrong. How our goals can help us learn who we are, and what we're capable of.

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Sometimes Failure Is the Best Outcome

Negotiating is not about sealing the deal, but framing the optimal relationship. Sometimes that's impossible. When you start negotiating—to hire someone, to put a partnership together—it's human nature to want to seal the deal

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How to Harness the Best Ideas

Your "on the street" employees can be an important resource for business-building ideas. It’s crazy to think that all great ideas need to come from you or from your top managers. Chances are, your employees who are your “feet on the street” know more about your customers than you might.

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How to Harness the Best Ideas

Your "on the street" employees can be an important resource for business-building ideas. It’s crazy to think that all great ideas need to come from you or from your top managers. Chances are, your employees who are your “feet on the street” know more about your customers than you might

Read More »
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