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My Board Wants a New CEO

You've built your company from the ground up, but now are being pushed out. Step One: Get a lawyer. Then what

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5 Things I Look for In a Great Job Interview

After years of seeing it all in job interviews, here is what separates a good candidate from a great one. In my career I have reviewed thousands of resumes and conducted hundreds of employment interviews for both The Trademark Company and other businesses for which I have worked. In doing so, I got to see the good, the bad, and the downright ugly in terms of resumes, interviewing skills, and the like

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7 Things Your Employees Will Never Tell You

What your employees won't say could be what you most need to hear. Your employees have a lot of thoughts. Most of those thoughts they don’t share-- especially with you.

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7 Things Your Employees Will Never Tell You

What your employees won't say could be what you most need to hear. Your employees have a lot of thoughts. Most of those thoughts they don’t share-- especially with you

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87,000 Ways To Save American Airlines

A plea to CEO Tom Horton to turn American Airlines employees into believers, proselytizers, and champions--and fix up the airline's finances in the process. "We will have to make very tough and sometimes unpopular decisions that will impact people's lives." —An internal letter to employees from Tom Horton, CEO of AMR Corporation, American Airlines' parent company on 12/15/11 Dear Tom, You think American Airlines employees were frightened and scared for their employment before

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The Single Best Way to Build Customer Loyalty

To create customers loyal enough to stand in line for you, start by earning the loyalty of your employees. And there's only one way to do that. In a world where careers have become as portable as cell phones and BlackBerrys, ordinary loyalty is fast disappearing from the business landscape.

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Do You Stink at Public Speaking?

Stop with the excuses, and start off with these low-pressure steps to launching your speaking career, and increasing your brand-awareness. Public speaking is a great way to increase exposure to your brand and your message. Why do so many entrepreneurs resist stepping into the spotlight?

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Do You Stink at Public Speaking?

Stop with the excuses, and start off with these low-pressure steps to launching your speaking career, and increasing your brand-awareness. Public speaking is a great way to increase exposure to your brand and your message. Why do so many entrepreneurs resist stepping into the spotlight

Read More »

Face Off: CEO vs. Shareholder

Author John Warrillow explains the perks of keeping your role as both CEO and a shareholder separate in your mind -and in everyone else's. Dear John, I am the president of a family business and we recently received an offer to buy our company for $8 million plus an earn out

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