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Employee Performance: Give Straight Talk

Employees need to know how they are doing--especially (but not only) if they're underperforming. What may seem like common sense sometimes gets overlooked when it comes to managing people.

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A Top Employee Quit: 5 Lessons Learned

Spend time recruiting the right people. Then spend just as much time making sure you keep them. When an employee leaves Beryl Health--voluntarily or involuntarily--I generally believe it's the right thing for both parties

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Chaos puts a path on nanoparticles

At just over seven feet tall, Shaquille O’Neal is easy to spot in crowd. But the individual virus structures that give him, and us, a cold aren’t so easy to see.

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Psych! 3 Secrets for Better Hiring

Interviewing may be more of an art than an exact science, but that doesn't mean psychological research can't help you select the best candidate. Getting to know people well is hard—whether you’re choosing a mate, a friend, or an employee for your company. Why?

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5 Steps To Measure The ROI Of Digital Media Channels

Are you measuring the interplay and overall performance of your combined paid, earned, and owned digital media channels? Here's a 5-step process to discover which elements are driving the most value. Many marketers have worked hard in 2011 to develop appropriately customized ROI measures for social media

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The First Rule Of Being Your Own Boss? Be Authentic.

You have to be yourself to make your own way in the business world. We continue our Leadership Hall of Fame series , a year-long look at the top business books and authors, with an excerpt from Free Agent Nation (2001) by Daniel H. Pink.

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The Merit Of Slow Capital

If you going to ask for a handout, do so carefully and deliberately. You don't want to just jump into a relationship with an investor.

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4 Cool Help Desk Tools

It's no secret that part of your customer service and help desk strategy can be handled more efficiently using programs and web-based software. With so many to choose from, here are a few we recommend. Chris Selland, vice president of sales and marketing for Terametric says because GetSatisfaction is easy to use and inexpensive, Terametric uses it as part of its Optimizer for Twitter product, which enables social media marketers to measure many aspects of Twitter marketing campaigns

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