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SXSW Smackdown: One Client Damns Groupon Operations as Inferior to Consumer Experience

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Sunday's Groupon panel on the Fast Company and PepsiCo stage took an unexpected turn when Travis Kalanick , a longtime Silicon Valley entrepreneur who runs online car service Uber , spoke frankly about his negative experiences as a client of Groupon --and several Groupon staffers in the audience took issue with the story he told.

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