For the last 19 years, the Peninsula Beverly Hills has earned both AAA Five-Diamond and Forbes Five-Star distinctions—the longest winning streak of any Southern California hotel. This month, after a year of renovations, the 21-year-old hotel revealed 193 remodeled guest rooms ($625 to $8,000 per night), including 36 suites and ...
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Feed SubscriptionUnder-Promise. Over-Deliver. And Your Brand’s Fans Will Talk
It's when companies under-promise and over-deliver that people experience memorable moments that will affect their habits for a lifetime. In a small restaurant in Shinjiku, a suburb of Tokyo, I ordered sake
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