Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

How do you know if your company will succeed? Venture capitalists give their perspectives on traits that define the best start-ups

How many are you putting your customers though? I'm sure you, like me, have spent too much time in customer service hell as a consumer. With apologies to Dante, it’s at least nine circles: The never-ending voice mail phone tree The requirement to repeat your name, account number, etc., ad infinitum Hold, hold, hold The ominous sound, mid-conversation, of the dial tone The disappearing clerk The line that's always 20 people deep The agent who doesn’t understand your question The “I’m sorry, but I don’t have the authority to do that” response The clerk who's busy texting someone who's clearly more important than you I'm sure there are more

Mistakes are a great way to learn. But why not skip the pain and suffering yourself--at least on these 9 mistakes

The other day I sat with three senior leaders from three different industries. One was the CEO of an international PR and communications firm

Researchers offer strong medicine for those who are too scared to pursue their entrepreneurial dreams, finding evidence that, in the long-term, we regret actions not taken far more than failed attempts. So you have dreams of starting a business. You also have a long list of potential downsides of following that passion, including perhaps significant financial and personal costs and a lizard-brain terror of failure and rejection

The formula for a great company is not a business model, or financial projection. I used to think that company culture happened naturally. After starting and building five companies, I've learned that great culture doesn't just happen—you need to make it happen

How one company re-incentivized its sale force to pursue high-value customers. All customers are not equal

Some of your best business opportunities will be at social events. How to bring out your inner schmoozer. Some of my best business connections have been made out of the office, over food and drink

Don't waste a minute tracking your employees' hours. They'll get more done.

Tips to fuel creativity and invention--geared to your brain type. One afternoon in Oregon, apparently in 2006, artist Eric Singer contemplated a piece of orange Madrone wood from his neighbor's yard and had an "Aha!" moment. Why not combine wood and sunglasses

As a business owner, if you can tap into the passion of your workforce the same way that Wikipedia taps into its army of unpaid volunteers, you can accomplish things that no amount of money can buy. Have you ever stopped to consider how remarkable Wikipedia is? The online encyclopedia represents arguably the greatest collection of knowledge and information ever assembled--and the overwhelming majority of the work in creating and maintaining it has been done by unpaid volunteers .

A car accident, a rough tackle, an unexpected tumble. The number of ways to bang up the brain are almost as numerous as the people who sustain these injuries

A car accident, a rough tackle, an unexpected tumble. The number of ways to bang up the brain are almost as numerous as the people who sustain these injuries. And only recently has it become clear just how damaging a seemingly minor knock can be.

Before political campaigns were all over blogs, Meetup.com, YouTube, Twitter, and Facebook, there was USA.gov, cofounded by David Binetti in 2000. The site, which was the platform for the first ever webcast from the Oval Office, is now the U.S

Before political campaigns were all over blogs, Meetup.com, YouTube, Twitter, and Facebook, there was USA.gov, cofounded by David Binetti in 2000. The site, which was the platform for the first ever webcast from the Oval Office, is now the U.S. Government's official portal