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4 Reasons to Fire a Client

Sometimes walking away is worth millions of dollars in lost revenue. Firing a client will be one of the best things you will ever do for your business

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Bring Out the Nerf Guns at Orientation

When on-boarding new hires, we follow these three guidelines to get our employees behind our (epic) mission, and understand our quirky culture. As it's done at a lot of start-ups, at LevelUp we normally condone the "figure it out" approach to learning. After all, some things are better learned through experience

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Are Your Workers Conning You?

Think your team is devoted and loyal? These harrowing tales might make you think twice before overlooking your employee's bad behavior. Last week, I posted a gallery describing the 6 ways that employees manipulate their bosses

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The Only Way to Become a Business Rock Star

Natural talent only takes you so far. This is what carries you the rest of the way. Some business people are like rock stars: Richard, Warren, Bill, the late Steve—all rock stars.

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What a Yawn Says about Your Relationship

You can tell a lot about a person from their body. And I don’t just mean how many hours they spend at the gym, or how easy it is for them to sweet-talk their way out of speeding tickets. For the past several decades researchers have been studying the ways in which the body reveals properties of the mind

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Know Thy Enemy, Befriend Rivals

Scrutinize your competitors, and become friends with them, too. You just might partner to pitch a client, buy one out (or vice versa), or grow the industry together. Here's a truth: At BzzAgent, the word-of-mouth marketing firm where I'm CEO, I go to ridiculous extremes to obtain information about our competitors.

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Turn Your Employees Into Missionaries

As your company grows, you can't plan for revenue growth alone. You need to plan for leadership and culture growth as well. Here's how Stella & Dot does it

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Best Way to Increase Your Klout Score

It's not really about your score; it's about expanding your network and extending your reach. Here are 7 ways to do it. “We’d like to send you one of our new laptops,” the voice on the phone said

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4 Ways to Turn Less into More

Money, time, connections -- you need more of everything, right? Stop whining and start using your contraints to your advantage. Sometimes less really is more , especially when you’re starting a company

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