When you are able to put on the striped black-and-white referee shirt and mediate conflict, you've taken a large step toward becoming a more valuable leader.
Read More »Tag Archives: people
Feed SubscriptionWhy You Should Put Your Personal Life Online
People do business with people they like.
Read More »How to Make a Brilliant Mistake
The difference between a great company and a mediocre one isn't whether it avoids mistakes.
Read More »What’s Going On In Your Customer’s Head?
Use these nine techniques to account for how your customer's brain could be wired, and seal the deal.
Read More »How Anonymous Is Tricking The Public Into Helping Them Take On The Feds
#OpMegaupload , a reaction by the hacktivists group Anonymous to a strict takedown of file-sharing site Megaupload (and the arrest of employees) on piracy charges, has been pretty successful in disabling the websites of the Department of Justice, the MPAA, the RIAA and others. Partly carried out via Twitter messages, this new effort by Anonymous is only superficially similar to previous distributed denial of service (DDoS) attacks that Anonymous has carried out to punish its targets
Read More »The Only Lasting Competitive Advantage Is Extreme Trust
As technology generates more transparency, consumers will hold businesses to higher standards, with no room for flimflammery or deceit. Being proactively trustworthy requires you to watch out for your customer’s interest even when your customer isn’t paying attention. This past Christmas season Amazon stole business from brick-and-mortar retailers with its free Price Check app for iPhone and Android.
Read More »Goodbye Industrial Robotics; Hello Rock Stars
How one man went from chasing start-up and technology jobs in Silicon Valley to creating a thriving craftsman shop making custom ukeleles for the likes of Eddie Vedder. Gordon Mayer's first job out of college was working for a start-up company creating industrial robots.
Read More »Shocking News: Rich and Poor Don’t See Eye to Eye
According to Pew Research, 66 percent of Americans say there's conflict between the classes. Do you agree?
Read More »A Lost And Found For The Internet
Some startup ideas are long overdue. Found in Town is one of them
Read More »Why You’re Not Happy
Starting a business can be rewarding but it's hardly the road to happiness. Seven reasons why you're still unhappy. Sixty-two percent of Bulgarians say they are “not very” happy or “not at all” happy
Read More »5 Ways to Build a Resilient Company
The best companies are those that can bounce back from failure. Here's what it takes to do it well.
Read More »7 Must-Have Qualities to Look for in Employees
The smaller your business, the more crucial it is to get every new hire right.
Read More »How To Talk To Your Boss And Fix Your Job
It's all too easy to spend long stretches simmering at your desk instead of having a straight-ahead talk with your boss.
Read More »Why You Should Hire Tim Tebow
Tim Tebow isn't perfect.
Read More »Danny Meyer’s Magic Touch: How To Create 4-Star Experiences And Lines Around The Block
At age 27, Danny Meyer abandoned plans to go to law school and decided to open Union Square Cafe in New York City--a decision about which New York City's food lovers are eternally grateful. In the 25 years since, Meyer has opened 28 restaurants and--incredibly, given the cutthroat nature of the New York restaurant scene, where restaurants open and close more frequently than subway doors--he has only shut one down. Meyer's Union Square Cafe, Eleven Madison Park, and Gramercy Tavern consistently appear on most major New York top restaurant lists.
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