A brain researcher divulges six interview questions--and other clues--to help distinguish innovators from ordinary workers. Many of the resumes that cross my desk are white pieces of paper that list education, experiences, and skills. Since they're typically from traditionally-minded people who prefer not to call attention to themselves, I don't expect anything else.
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Feed SubscriptionAli Velshi’s Work Flow: Mysteries, Motorcycles Keep The CNN Anchor’s Work-Life Balance In Check
CNN 's chief business correspondent doesn't have much downtime. When he's not anchoring, promoting his new book, or speaking on stage, Ali Velshi is attached to his BlackBerry answering emails and managing tweets .
Read More »How to Hire People You Can’t Afford
Need a CFO, marketing pro, or software engineer you can't afford? These companies let you hire almost anyone part-time, and take care of the taxes and paperwork, too. Hiring
Read More »If Your Company’s Culture Needs A Shot In The Arm, Do The Huddle
Steal this idea: At method, we have a special--and easy to replicate--way of keeping corporate culture humming even as the company grows.
Read More »5 Tools For Managing Your Personal Brand Online
Beyonce and Jay-Z recently
Read More »Are You a Psycho Boss?
A recent study shows that you are four times more likely to find a psychopath in the boardroom than on the street. So what
Read More »Compensation Design for Fast-Growing Private Companies
The rise in pay-for-performance compensation is a boon to smaller companies. January's Members-Only Inc. Business Owners Council meeting on "Compensation Strategy for Fast-Growing Private Businesses" took place at Blank Rome's amazing offices above the city of Philadelphia
Read More »Become More Optimistic: 6 Smart Tricks
To acquire a more positive attitude, all you really need is a more powerful vocabulary. Try these linguistic shifts.
Read More »How Lincoln Became A Great Leader
It wasn't Abraham Lincoln's strengths but the self-discipline with which he put those strengths toward the right purpose. There is much we can learn by studying Abraham Lincoln's journey from being just another politician to becoming America's greatest president. (Wikipedia provides a compilation of "Historical rankings of Presidents of the United States" which makes it clear that in the eyes of many experts, and the public, Lincoln has consistently held this status)
Read More »9 New Rules for Great First Impressions
It takes more than a firm handshake to make a great first impression these days. Use these tips to make sure you're getting it right
Read More »5 Ways To Put The "Pro" In Profile Pics
Your profile photo is an important part of your online image, so if you still have an egg as your Twitter avatar or a blue-and-white silhouette for your Facebook page, it's time to step things up. (Hint: This photo is a "don't.") If you still have an egg as your Twitter avatar, it's time to step things up.
Read More »9 Circles of Customer Service Hell
How many are you putting your customers though? I'm sure you, like me, have spent too much time in customer service hell as a consumer. With apologies to Dante, it’s at least nine circles: The never-ending voice mail phone tree The requirement to repeat your name, account number, etc., ad infinitum Hold, hold, hold The ominous sound, mid-conversation, of the dial tone The disappearing clerk The line that's always 20 people deep The agent who doesn’t understand your question The “I’m sorry, but I don’t have the authority to do that” response The clerk who's busy texting someone who's clearly more important than you I'm sure there are more
Read More »It’s 10 P.M., Do You Know Where Your Employees Are? 4 Steps To Set After-Hours Work Expectations
The other day I sat with three senior leaders from three different industries. One was the CEO of an international PR and communications firm
Read More »5 Ways to Look More Professional
Sometimes little things make a big difference.
Read More »The 10 Worst Things to Say When You Fire Someone
Firing someone is hard -- but getting fired is always harder.
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