Sure, there were successes along the way. But there were also mistakes--lots of them. An ex-manager reflects on his rookie days
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Feed Subscription4 Launch Day Survival Tips
Expect zero sleep, testy employees, and tech glitches you never could have anticipated. Here's how GetHired.com made it through. When I first met Suki Shah, who was wearing a red sweater to make himself stand out in a crowd, there was little outward indication of the treadmill he had been on over the last week
Read More »No Really! Change is a Good Thing
Spearheading a rapidly-growing business has its challenges but don't resist the urge to evolve as the business grows. Steering a rapidly growing and evolving business is one of the most exciting endeavors an entrepreneur can undertake
Read More »3 Steps to Winning over Your Employees
Be a little vulnerable, show a little interest in your employees' lives and listen to what they think. It's basic, human stuff. Which is the whole point
Read More »A Top Chef’s $15 Million Gamble
Brian Malarkey's restaurant ventures are backed by massive investment. But can his social-dining experiment thrive
Read More »6 Big Hidden Costs of Daily Deals
Daily deal programs provide a quick influx of cash--but what happens after that?
Read More »10 Tricks for Special Client Meals
Take client entertaining to a whole new level by creating a memorable experience. Your clients will thank you for it. Anyone can pick up a check–and if you spend much time with clients, you probably have
Read More »How Not to Get Sued For Christmas
%excerpt% More here: How Not to Get Sued For Christmas
Read More »Cheap Ways to Boost Company Morale
Don't show 'em the money (even if you have it).
Read More »A Revamped Office Can Boost Morale
My company recently moved to a new space, and even the slightest changes made a big difference in employee morale. My e-mail marketing company, VerticalResponse, is growing steadily.
Read More »5 Reasons to Sit in the Trenches
Your office says a lot about your leadership style.
Read More »Feeding the Staff
Long before the first customer walks into a restaurant, the most important meal of the day, arguably, has already been prepared: The Family Meal.
Read More »Recession-Proof Your Workforce
Facing a bleak economic outlook is one thing.
Read More »When to Toss the Rule Book
Do your employees know when to throw out the rule book and let your philosophy guide their responses to the unexpected? Recently I saw a "pop-up" concert performed by my friend Lenni Jabour at a big-box book retailer named Indigo in downtown Toronto. A pop-up show is an unannounced event in a public space, and in Lenni's case, she has chosen to commandeer pianos lying dormant in public places–without permission.
Read More »7 Steps to Better Leadership
Are you as effective a CEO as you can be? These seven steps will help you hone your style
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