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The Secret to Retail Store Profitability

How one retailer discovered the secret to expanding from three to 15 stores profitably. One retail client of ours had a small boutique business unit (selling upscale French clothing) that was a real puzzler. They were seeing great profitability in their New York boutique, significant losses from their Los Angeles boutique, and moderate profitability just down the street in Orange County.

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5 Ways to Handle Bad Press

What do you do when a reporter refuses to see your product the way you do? A PR veteran recently frustrated (by Inc.com, no less!) has the answer.

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5 Ways to Handle Bad Press

What do you do when a reporter refuses to see your product the way you do? A PR veteran recently frustrated (by Inc.com, no less!) has the answer.

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5 Ways to Handle Bad Press

What do you do when a reporter refuses to see your product the way you do? A PR veteran recently frustrated (by Inc.com, no less!) has the answer

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87,000 Ways To Save American Airlines

A plea to CEO Tom Horton to turn American Airlines employees into believers, proselytizers, and champions--and fix up the airline's finances in the process. "We will have to make very tough and sometimes unpopular decisions that will impact people's lives." —An internal letter to employees from Tom Horton, CEO of AMR Corporation, American Airlines' parent company on 12/15/11 Dear Tom, You think American Airlines employees were frightened and scared for their employment before

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Photo Issue 2011: Marie Antoinette At Her Leisure

"Bastille Day/Liberty Festival at Brasserie Les Halles in Washington, D.C. It was, perhaps, the only place in Washington, D.C. that celebrated Bastille Day in a big way," said photographer Elvert Barnes.

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