Do your customers really trust your company? Ask yourself: If you were the customer, would you trust your company?
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What makes your employees feel vulnerable and skeptical--and how to overcome it to build a higher-performing organization. Years ago I was one of a handful of people hired to help turn around a family owned and operated manufacturing plant that had just been sold to an investment group
Read More »Starting Up Against the Odds
Kate Kelly launched Minnesota Bank & Trust amidst the 2008 market crisis. She says shes ready to take it through another. “Here we go again,” Kate Kelly, chief of three-year-old Minnesota Bank & Trust, thought as she saw the market plummeting in early August.
Read More »Autism in Another Ape
Rambunctious one-year-old Teco, a third-generation captive-born bonobo at the Great Ape Trust in Des Moines, Iowa, has an ape’s usual fondness for games and grapes. [More]
Read More »Leading Your Own Way
Ten pieces of management conventional wisdom you should ignore, especially in a weak economy With uncertainty in the market, many business leaders are focused on “playing it safe.” By following conventional practices, they may be taking a far more dangerous route. While it is important to rely on best practices, some may be short-sighted and hold your business back from achieving its true potential.
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