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Learn to Love Your Banker (Really)

If you don't have empathy for the loan officer sitting across from you, you won't understand how to get the funding you need. Empathy is an essential characteristic of a successful business owner. In all aspects of business development—whether is customer relations, labor management, or seeking a strategic new business partnership—assuming the viewpoint of the person across from you is an invaluable practice

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A Lesson on Cost From American Airlines

How your costs compare to your competitors can have a significant impact on profitability. Just ask American Airlines. How does your cost structure compare to your competitors

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Employee Perks That Don’t Work

Over much of the last decade or two, the subject of work-life balance has been a hot topic in the business world.

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The Unbearable Lightness Of UPS’s Plastic Trucks

UPS is testing trucks made of an ultra-light material that makes them more fuel efficient than their sheet-aluminum counterparts. UPS has the unfortunate task of figuring out how to deliver packages without bleeding cash in our resource-constrained world

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Do More With Less Or Things Will Get Ugly: Study

Ethonomic Indicator of the Day: 140 billion tons--the amount of resources the global economy will consume in 2050. As it stands, economic growth is largely dependent on resource consumption

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Art in the service of science: You get what you pay for

Last week, a very prominent artist in the paleontology community somewhat publicly blew a gasket. His tirade started a conversation that has been sorely in need of attention for some time now.

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