Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

Getting customer feedback is essential in the early stages of your company--but it's what you do with it that determines your fate. Note: A version of this post first appeared on steveblank.com . The art of entrepreneurship and the science of Customer Development is not just getting out of the building and listening to prospective customers

There's a reason ESPN, Google, and Zynga lead their industries.

In this extended version of the conversation from our latest issue , we talk with Kimberly Dillon, the Founder and CEO of House of Mikko. What inspired Dillon to create the makeup recommendation site?

In this extended version of the talk from our new issue , we speak with Tom Conrad, the CTO and Executive VP of Product at Pandora. Why does it take so much input from so many sources for the company to build perfect playlists

When customers don't cash in those points or credits they are sending you a message about how disloyal they are. Are you one of those business owners that believes that breakage is a good business strategy

A worldwide arms race has erupted between inventive street chemists who concoct "legal" highs and government officials who wish to regulate and interdict the proliferation of synthetic cannabis products that can send their users to an emergency room or the morgue. [More]

Google+ has everything you'd expect from a fully featured social network -- except the right kind of users. And that's a big problem

What's a small business to make of Facebook, Google, and HopStop offering up ad space free of charge? Facebook made a splash last week when it announced a plan to offer $10 million in free advertising to small businesses starting in January. The company says the move allows small entrepreneurs test the waters of social media advertising—and simultaneously helps Facebook usher in a new wave of loyal advertisers it hopes will stick around for the long haul.

At the Designer Fund’s first Designer Fair, IDEO’s Elle Luna explains how brands are increasingly seeking to gain customers and build loyalty by showing their human side. Want to build your brand? Traditionally that’s meant a lot of chest thumping

With the success of Google+, the company must eventually decide what to do with Buzz and Orkut--either shut them down and port their users, or risk creating a fragmented social ecosystem. After taking several big swings (and whiffs) at social, Google has finally cracked a line drive with Google+

How this door-to-door directions, mapping, and route-planning service uses customer feedback to drive innovation and success. As we process applications for the 2011 Inc.

Wednesday, June 15 Though they may be loath to admit it, most attendees at this New York conference are sure to be pondering the same question: How do I get more followers on Twitter? We turned to social-media scientist Dan Zarrella, who has analyzed millions of tweets (and earned 33,000 followers of his own), to get some answers.

Some cellphones deliver lots of radio-frequency energy to their users, but not these models

%excerpt% See more here: Elevator Pitch: Vozeeme

Associates of WikiLeaks are forging ahead in their battle to prevent the government from accessing information about their use of Twitter. On Friday, the case to bar federal prosecutors from accessing Twitter records related to users associated with WikiLeaks heads back to court. A Magistrate judge heard the users’ motions earlier this year and turned down their request to toss the order out.