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How Robust Is Your Customer Pipeline?

A formulaic approach to building a prospect list will help you decide quickly whether a new business has enough potential for growth. Before investing in a new business , or expanding your current business into a new market, it helps to address several questions in order to gain a clear picture of the right business model to pursue. The first involves developing a well-tuned sense of your target customer .

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8 Reasons To Choose A Startup Over A Corporate Job

Sure, a corporate gig might (initially) pay more than a startup and come with cushy benefits, but there are real, career-defining reasons to heed the siren song of a startup.

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NumberFire: "Moneyball" For Fantasy Leagues

With winnings from "Who Wants To Be A Millionaire," Nik Bonaddio created a predictive sports system Billy Beane would be proud of. Nik Bonaddio was in the hot seat on Who Wants To Be A Millionaire one night back in 2009. He had coasted through the first few questions.

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How to Squash Customer Complaints

Before you rush to defend yourself or fight back remember to put yourself in your customer's shoes. Customer complaints are inevitable. If you run a business that sells to the public no matter how great your goods or services are the old adage will eventually be proven true: You cannot please 100% of the people 100% of the time

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7 Cool Things You’ve Missed at SXSW

Ideas, both fanciful and potentially instructive for your business, flowed over the weekend in Austin. Here are 7 interesting bits we observed.

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5 More Habits of Customer-Obsessed Companies

Firms like Intuit, eBay, and PayPal are intensely focused on improving online user experience. Here's five more ways you can be, too. I recently posted the Top 5 Habits of Customer-Obsessed Companies , gleaned from the work done at my digital consultancy, AnswerLab, with companies who dominate the digital space like LinkedIn, Intuit, and eBay

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Your Prescription for Productivity

Here's how a mind-body approach can help you achieve peak performance--both personally, and company-wide. Imagine going to a doctor's appointment and everyone in the office seems to know you almost as well as you know yourself.

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Learning The Softer Side Of Leadership

Leaders' primary objective is to empower others to make decisions and take actions that are aligned with the organization’s vision, purpose, and strategy.

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When to Sell Your Company

We idolize entrepreneurs, like Mark Zuckerberg, who hung on when everyone urged them to sell. But sometimes selling early makes a lot of sense. In 2007 I started a company called Tikatok.com, an online self-publishing platform for children.

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Is Your Workspace Killing You?

Research shows the typical office design is pretty bad for your health. Here are a few tips for creating a healthy space for you and your employees.

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Clean Tech: Bigger Than Web 2.0?

Why the start-up community remains bullish on the industry--despite its Solyndra-sized failures. Clean tech start-ups have gotten a bad rap thanks to notable failures such as Solyndra, Beacon Power, and Ener1 subsidiary EnerDel, all of which collectively received hundreds of millions of dollars from the Department of Energy before going belly up

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