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Make Technology–and the World–Frictionless

A few months back I was at the main Apple Store in New York City. I wanted to buy a case for my son’s iPod touch--but it was December 23. The crowds were so thick, I envied sardines

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A Sneak Peek At The Apple Store’s 10th Anniversary Makeover

Apple may be giving its Apple Stores a very high-tech makeover to celebrate its tenth anniversary. We'd heard about the various mysterious plans unfurling in Apple stores in the U.S., but now it looks like the "Apple Store 2.0," as it's being referred to, is a worldwide affair. The numerous preparatory plans, including locked boxes of supplies, gigabytes of code downloaded and protected with a password, bans on store staff leaving, and a very early start this Sunday morning now all make sense.

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