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These new tools offer innovative ways to engage people who visit your site, and keep them coming back. A lot of business owners are focused on interacting with customers on social networks. But how about your plain old company website?
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Tag Archives: chat
Feed SubscriptionApple CEO Tim Cook On Cheap iPad Knockoffs: "You Hate It"
Apple CEO Tim Cook made a rare appearance today at Goldman Sachs' technology and Internet conference. During the presentation, Cook spoke on everything from supplier working conditions to the demise of the PC industry
Read More »"Angry Brides" Game Tackles Dowry In India, iPhone 5 To Run On T-Mobile?, Facebook Launches "Listen"
Breaking news from your editors at Fast Company, with updates all day. Shaadi.com Launches "Angry Brides" Facebook Game
Read More »What Does Your Company Look Like From the Outside?
Do you know how a client, prospect, potential hire, or member of the media really experiences your company? You need to find out now.
Read More »Labels, Promoters, Bands Turn To Turntable.fm, The New Listening Party
The social-equipped, virtual listening room is a hit with users. Now music industry types are turning to Turntable.fm to promote shows, bands, and albums.
Read More »Everloop Pioneers Kids’ Social Playground As Facebook Lurks At The Gates
Tween social network Everloop has developed a range of parent-friendly features that could become the groundwork for Zuckerberg's inevitable foray into young social networking.
Read More »How to Use Virtual Sales Clerks
Next time you're shopping online , be prepared for a chat. As live chat technology evolves, e-commerce sites are finding that virtual clerks are becoming crucial to customer support and sales systems. Earlier this year, Bold Software, a live chat and click-to-call service based in Wichita, Kansas, polled 200 of their customers—mostly online merchants who use the software to interact with customers browsing their sites—to see just how effective live chats really were
Read More »Fast Company Goes to Washington: Obama Administration Officials Answer Your Startup Questions
At noon EST (nowish), Fast Company senior editor Nancy Cook is scheduled to moderate a panel, "Startup America--Reducing Barriers" at the White House. The plan is to have a chat with Karen Mills, Administrator of the U.S.
Read More »A Tale of Two UI’s: Tunisia Goes Open-Source, Hungary Uses iPad for New Constitution
More technology does not always mean more openness and collaboration. Consider the divergent examples of Tunisia, writing its new constitution via the collaborative, open-source PiratePad, and Hungary, writing its guiding document via the very proprietary iPad.
Read More »Web-Based Live Chat: Good for Business?
Depending on how you deploy it, live chat on a company website can be a boon for business or a terrible calamity. For some, it’s like adding a crack team of ace deal-closers who contribute directly to the bottom line. For others, it’s like hiring a surly, inattentive sales clerk who sends customers fleeing for the virtual door
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