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Douglas Hanna helps run a company with revenue in the millions and keeps your website online--when hes not in class. Douglas Hanna is the CEO of a multi-million dollar company, but you wouldn't be able to tell by looking at his office filled with mostly empty desks. But Hanna is confident that business is steadily humming—just not there

%excerpt% Read more: The Other Big Game

Breaking news from your editors at Fast Company, with updates all day. Christmas Is For Online Shopping Too

Gone are the days when having a website for your business was optional. In fact, many businesses these days can't afford even a few minutes of downtime where their customers can't access their site

Ramon Ray, journalist and editor at Smallbiztechnology.com , sums it up perfectly: "Small businesses can do BIG things using low-cost technology and readily available expertise." It doesn't matter if you're running a business out of your home, the local Starbucks (free Internet), or an abandoned warehouse, if you have the right tools to reel in a large consumer base, it's not necessarily important how small your business is because it's doing big things.