Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

When your employees are trained that the customer is always right, they will handle unexpected situations with the best customer service. A few months ago we were reminded of what great customer service can do for a business. My wife and I had arranged to get away for a weekend to Charlotte, North Carolina to see one of Cirque du Solei’s latest shows

Breaking into an international market is time-consuming, and risks becoming a big distraction. What can you learn from how Eileen Fisher did it? I wrote recently about how hard — but also how important — it is to export right now

The daughter of Deepak Chopra talks about choosing--and achieving--what you really want in life. Intent means "purpose." No one understands this better than Mallika Chopra. Taught how to meditate at the age of nine by her world-renowned father Deepak Chopra, an authority in the practice of mind-body medicine and spiritual healing, Mallika is well-versed on how to harness the power of intention.

This plan will help you refocus on high-potential opportunities that will bring your target back in view. A client of ours —let’s call him Pete—recently took on the most challenging role of his career.

With more than 600,000 hacking attempts on Facebook every day, one might be forgiven for asking why we're so willing to share the intimate details of our everyday lives.

After being tossed about and damaged by the tsunami that devastated northeastern Japan on March 11, Japan's drilling ship the Chikyu has been given an especially fitting assignment: to drill into the fault zone and take temperature measurements near the epicentre of the magnitude-9.0 Tohoku earthquake that caused the tsunami. It will be the first time that researchers have drilled into an underwater fault soon after a quake. The aim of the exercise is to solve a decades-old mystery about the part that friction plays in such an event

After being tossed about and damaged by the tsunami that devastated northeastern Japan on March 11, Japan's drilling ship the Chikyu has been given an especially fitting assignment: to drill into the fault zone and take temperature measurements near the epicentre of the magnitude-9.0 Tohoku earthquake that caused the tsunami. It will be the first time that researchers have drilled into an underwater fault soon after a quake.

Through a meticulous restoration process, Elding Oscarson converted two 19th Century buildings into No Picnic's headquarters by installing reflecting glass walls.

These four outstanding offices use color to tell a story, incorporate mirrors for optical illusions, and house a tattoo parlor and a shooting range. No one likes to work in a noisy office

As brainstorming has become customary, has it also lost its sparkle, and value, for your company? Here's where you may have gone wrong, and what to avoid in the future

Wieden bakes major brands and the Portland tech community into a fresh PIE. When Wieden + Kennedy launched its tech incubator, the Portland Incubator Experiment in 2009, the effort proved a fruitful collaboration between the ad agency and local tech talent; it even spawned a few going tech concerns

Startup fever is in full gear these days. Between the LinkedIn IPO , billion-dollar valuations, and enthusiasm in the investment community, there's a lot of energy around entrepreneurship right now.

An intimate look at a group of elite Beijing high-school students reveals how China's schooling system is one of the resurgent nation's greatest strengths--and biggest weaknesses. .caption {color:#666;font-size:11px;} .caption img {border-bottom:2px;} During recess, students at the Second High School Attached to Beijing Normal University--like their counterparts across the nation--gather in the courtyard to do calisthenics.

From space probes to royal weddings, Lego is inserting itself into all sorts of newsy events--and getting that instant exposure which few others have replicated. On Aug. 5, NASA's Juno spacecraft began its five-year journey to the planet Jupiter

As entrepreneurs, we often read and hear about the importance of periodically tracking our activities for a few days to determine where we are spending out time, and if it’s being used effectively. Although there is a high awareness level around this activity, I see quite a bit of resistance about actually doing it.