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Find out why Matt Mickiewicz, co-founder of 99Designs, a graphic design marketplace, recommends website live chats.

When business owners want a new logo, website, or graphic design work, it's often an arduous and intimidating process that can involve filtering through vast numbers of freelancers' portfolios. Enter 99designs , a four-year-old online marketplace that is quickly becoming to graphic design what Craigslist is to housing listings