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No Vacancy at the Hotel Brodsky

By the time Norm's new hotel opens, it will have been booked for the next three years, and therein lies an important lesson for any entrepreneur. The news from Tioga, North Dakota, is that Black Gold Suites—the new hotel I'm building there (see "Black Gold for You and Me," September 2011)—will open on March 1. But don't bother trying to get a reservation: By then, we'll have been booked up for the next three years

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4 Tricks To Build Customer Relationships

How host dinners and white knuckles add up to big business wins, just like a football game. As the NFL playoffs gear up and college football winds down, I'm constantly amazed at how much very small things can have an impact over the course of the game

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Under-Promise. Over-Deliver. And Your Brand’s Fans Will Talk

It's when companies under-promise and over-deliver that people experience memorable moments that will affect their habits for a lifetime. In a small restaurant in Shinjiku, a suburb of Tokyo, I ordered sake

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Principe di Savoia’s Tasteful Lesson Plan

For those who wish to do more than just savor Italian food and wines, Milan’s Hotel Principe di Savoia has introduced cooking and wine-pairing classes, available through 2012. Students get a hands-on lesson in the classic Milanese cuisine of executive chef Fabrizio Cadei, followed by dinner at the hotel’s Acanto ...

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Photo Issue 2011: Train Waiting

"I took this on the way back to the hotel on my last day of a weekend trip to Hamburg, Germany. I was waiting for the train at Landungsbrücken train station when I suddenly see this well-dressed guy walking down the track," said photographer Thomas Leuthard

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Photo Issue 2011: Train Waiting

"I took this on the way back to the hotel on my last day of a weekend trip to Hamburg, Germany. I was waiting for the train at Landungsbrücken train station when I suddenly see this well-dressed guy walking down the track," said photographer Thomas Leuthard.

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5 Great Reasons to Work on Vacation

Part of the reason we go on vacation is to feel refreshed when we get back, right? That's why the laptop and iPhone come with me

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6 Business Travel Websites Not to Miss

New tools to make your next business trip a little less headache-inducing. Heading out on a business trip? Check out the latest in travel websites: They’ll help you find the best hotel deals, connect with other travelers, and even suggest things to do as you pass over cities along your flight route

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The Secrets of Successful Co-brands

Brands are judged by the company they keep. These partnerships are innovative because they are fresh, unexpected, and also increase awareness.

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Microsoft’s Envisioning Lab Reveals The Future Of Productivity

A Q&A with the director of Microsoft's Envisioning Lab, where they're working 10 years ahead, growing plants on the walls, and thinking about how your data will do your bidding in the future. The most unbelievable part of Microsoft's eye-catching Productivity Future Vision video , released earlier this week, isn't the see-through refrigerator, the software app that discovers a product design breakthrough on its own, or the plants growing on the wall of the ethereally white office. (That last one, actually, is a real office on the Microsoft campus.) No, the most unbelievable part is how clean every surface is--in the car, in the office, and even in a kitchen where a bake sale project is underway.

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What Is Your Leadership Legacy?

I wasn’t paying attention as I took a diagonal shortcut across Toronto’s Nathan Phillips Square this August.

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Sneak Peek: Hotel Bel-Air

The Dorchester Collection, a luxury hotel brand with eight properties from Los Angeles to London, is adding the famed Hotel Bel-Air to its five-star repertoire. Reopened this month after a two-year restoration, the hotel added 12 new accommodations, a fitness studio, a restaurant helmed by Wolfgang Puck, and a 4,134-square-foot ...

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