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Danny Meyer’s Magic Touch: How To Create 4-Star Experiences And Lines Around The Block

At age 27, Danny Meyer abandoned plans to go to law school and decided to open Union Square Cafe in New York City--a decision about which New York City's food lovers are eternally grateful. In the 25 years since, Meyer has opened 28 restaurants and--incredibly, given the cutthroat nature of the New York restaurant scene, where restaurants open and close more frequently than subway doors--he has only shut one down. Meyer's Union Square Cafe, Eleven Madison Park, and Gramercy Tavern consistently appear on most major New York top restaurant lists.

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What Drives Customer Loyalty Now?

It's time to put away the golf clubs and pull out Google Reader: Sales are no longer just about personal relationships. If you think customer loyalty is driven by personal relationships or because of your hard work, then not only are you wrong--but you're putting your revenue at risk.

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The Four-Year Career

Lessons from the new world of quicksilver work, where "career planning" is an oxymoron.

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3 Things I Wish I Knew Back When

A 28-year-old CEO looks offers some advice to his brash-but-clueless younger self. When you're staring a venture as difficult as building a business, in some ways ignorance is bliss. Being unburdened by any real appreciation of the difficulties you’re getting yourself into can be a great boost to confidence, optimism and energy

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Amazon’s Plagiarism Problem

Amazon's erotica section isn't just rife with tales of lust, incest, violence, and straight-up kink. It's also a hotbed of masked merchants profiting from copyright infringement. And even with anti-piracy legislation looming, Amazon doesn't appear too eager to stop the forbidden author-on-author action

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8 Founders Reveal: How I Knew It Was Time to Launch

Is it time to take the leap? Here are founders' words of wisdom on whether you're truly ready to make it on your own. I'll never forget pressing the "send" button on the e-mail to my boss letting him know that I was leaving to start a company

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Facebook Puts Friends In A Benz

Soon, you'll be able to use Facebook in your Mercedes-Benz. (You roll in a Benzo, right?) Is Facebook suffering from "mission creep"?

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Use An iPhone? Yup, The Government Tracks That

Last week, an Indian hacker crew successfully broke into a secured Indian military government network. The group, the Lords of Dharmaraja, posted documents that infer Apple, Nokia, and Research In Motion gave the Indian government backdoor access to their devices in exchange for mobile phone market rights.

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3 More Reasons SOPA Should Scare You

Inc.com joins the ranks of companies hoping that Congress doesn't vote to break the Internet by approving SOPA and PIPA. Here's why. Sometime quite soon , your member of Congress will vote to destroy the Internet, or not

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