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Use this seven-step process to develop and tell a business anecdote that will you help close the deal. There are few sales tools more powerful than stories, if they're appropriate and well-told. Because they are always about people and events that changed people's lives in some way, anecdotes create emotion and interest.

No one has time to listen to chit-chat. Use these tricks to get more out of less in conversations with busy executives. Who has the time now for long conversations