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If you have similar products in your portfolio, setting pricing that enable both of them to succeed can be a big challenge. Here's how to do it.

Chinese manufacturer Foxconn has promised big changes to its practices after a far-reaching inspection by the Fair Labor Association, The New York Times reports . The FLA found widespread abuses at Foxconn's supplier factories, which produce electronics for corporate tech giants such as Apple, Amazon, and HP. In a survey of 35,000 Foxconn employees, roughly two-thirds said their wages did not "meet their basic needs." The labor audit also found that some employees worked well beyond 60-hour weeks for days on end, in violation of Chinese law.

Never let these phrases pass the lips of your customer service team. Almost nothing leads to a customer service meltdown more quickly than the use of one particularly offensive phrase

You'll likely take a revenue hit and strain your operations.

The best companies are those that can bounce back from failure. Here's what it takes to do it well.

What if EVs could be charged up in the time it takes to go to the bathroom and grab a convenience store snack? Electric vehicles may be cleaner than gasoline-powered cars and cheap to charge, but they come with a major downside: It takes a lot of time to juice them up. But what if EVs could be charged up in the time it takes to go to the bathroom and run into a convenience store for a snack?

Fun apps for your phone aren't the only startups that need financial support. These four companies will now have the opportunity to get funding for their ideas to change the face of energy use. It's a rough world out there for cleantech startups

One of the great perks of working at a media company is being the first to learn about new products, try them out, photograph them and--this is the hard part--send them back to the manufacturer. These goods then appear in the magazine and on the website, with the implied notion that you might want to buy them. You know, in a store

From LEGOs to Japanese noodles, companies are letting users control their brand--and grow it.

Near-field wireless tech could reinvent not only your wallet, and how you shop--but also how you return defective products to the store under warranty. Near-field wireless tech may soon reinvent your wallet and how you shop--and now also how you return defective products under warranty to the store

There are whispers from a pretty reliable source that the House of Jobs is testing a MacBook computer powered by one of its own ARM A5 chips, straight from an iPad. It may be the Mac of the future.

%excerpt% See more here: Elevator Pitch: Vozeeme

For six decades, the Spielwarenmesse International Toy Fair, the world's largest trade fair for toys and games, has demonstrated the innovation and imagination behind childhood fun. Its 62nd show, held in February 2011, showcased the newest, burgeoning sub-sector of the toy industry: sustainability.

Kinect hacks are often impressive, revealing how powerful the Microsoft device actually is. A new one that combines 3-D modelling, data gloves, and gesture control, hints at how you may control your PC in the near future. Hacker Sebastian was trying to explore how a functional man-machine interface could be made with Kinect--a more "scientific" kind of hack than some of the fun and arty ones we've seen, and mirroring all sorts of million-dollar research that companies like Microsoft are themselves exploring (because more natural ways of interacting with PCs are definitely on the horizon)

The ongoing disaster in Japan is an unprecedented human tragedy.