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Everyone makes mistakes, says Citrix Systems VP of product design Catherine Courage, but trying to displace blame only hurts your credibility. Instead consider these tactics. [twistage ef19811b7e550] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

Patti Hart, CEO of International Game Technology, says it's important to see the customer is an individual first.

Jeff Spence, president and COO of Innovolt, says when setting goals and priorities he looks for the big challenges that will attract talent, investment, and great customers. [twistage c3be73528edea] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

VP and brand strategist Lori Anne Wardi says that when a customer buys a .CO domain, the company does all it can to understand and promote their new business. [twistage 74f0cfcc96ae3] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

Bullet points don't get people excited, cautions Leyl Master Black of Sparkpr.

To maximize user experience, you have to get going on the absolute right foot, advises John Wiseman, VP of marketing and partnerships at Thrillist. [twistage 6fd3aab935b91] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at