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5 Questions Every Customer Asks

All customers ask the same questions--of themselves & of you--in this exact order. If you want to sell more, be prepared to answer them.

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Howard Tullman: Always On

After a couple dozen successes, Howard Tullman is building Flashpoint Academy, which he calls the front seat of the world stage. From the moment he queues up a movie, boots his computer, and hits the treadmill at 4 a.m.—unfathomably refreshed after three hours' sleep—Tullman is a blur. By 8 a.m., having consumed several newspapers, watched half a film (he sees about 120 a year for professional reasons), and cleared his first 100 e-mails, he arrives at Tribeca Flashpoint Academy, the showplace digital-media-arts college he built one summer in Chicago while all the normal people were at the beach

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Norm Brodsky on the New Breed of Entrepreneur

If nine out of 10 entrepreneurs are starting Web-based businesses. Is that trouble? I spend a lot of time traveling and talking to aspiring entrepreneurs

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4 Cool Tools to Engage Customers Online

These new tools offer innovative ways to engage people who visit your site, and keep them coming back. A lot of business owners are focused on interacting with customers on social networks. But how about your plain old company website?

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Norm Brodsky on Weighing Prospective Clients

How much time is too much time for a small-but-growing company to spend talking to and preparing estimates for prospective clients? Dear Norm, My husband and I run a small studio that does branding and packaging design. We seem to attract a lot of start-ups and small businesses—enough that we haven't had to pitch a client in more than three years

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Video: Citrus fruits lower stroke risk in women: Study

Can citrus fruits lower the risk of having a stroke? CBS News medical contributor Dr. Holly Phillips reports on a new study that suggests flavanones can lower the risk of stroke in women.

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Condom use 101: Errors are so common

Condoms can't prevent unwanted pregnancy and sexually transmitted disease if they're used incorrectly. Unfortunately, a new review of research finds that condom use errors are all too common.

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