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Each day, Inc.'s reporters scour the Web for the most important and interesting news to entrepreneurs. Here's what we found today. We still need phone books! That's the rallying cry of some small-business owners in San Francisco, who are campaigning against the city's proposal to limit the distribution of those thick tomes that land with a thud on doorsteps each year

Depending on how you deploy it, live chat on a company website can be a boon for business or a terrible calamity. For some, it’s like adding a crack team of ace deal-closers who contribute directly to the bottom line. For others, it’s like hiring a surly, inattentive sales clerk who sends customers fleeing for the virtual door

If you're in a hurry to get into the online dating scene, and don't know where to start when it comes to writing an online profile about yourself, one service does it quickly and cheaply by having you choose photos that best describe your personality.

As new technology becomes more and more central to our lives, online dating is finding a fresh new demographic in singles over 50. Meet Jo Ann and Brian, two seniors who found each other online and wed a year later.