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When Customers Go Wild

We all have them. Those customers that swoops in, squawk loudly, and dump all over everything

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The Job You Should Focus on the Most

Forget about industry awards or impressive milestones. If you want to know the true measure of your company, look at the worst job on the payroll. Think about a terrible company you’ve worked for

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Why Entrepreneurs Should Celebrate this Thanksgiving

We have plenty of reasons to complain. High unemployment, a frozen political system, an economy still struggling to get out of recession. Let's focus on the good stuff instead.

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How Strong Leaders Build Trust

What makes your employees feel vulnerable and skeptical--and how to overcome it to build a higher-performing organization. Years ago I was one of a handful of people hired to help turn around a family owned and operated manufacturing plant that had just been sold to an investment group

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When Your Financial Target is Way Off

This plan will help you refocus on high-potential opportunities that will bring your target back in view. A client of ours —let’s call him Pete—recently took on the most challenging role of his career.

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Toss the Motivation Book

If your business strategy includes financial targets, sales goals, or mission statements, you're doing it all wrong.

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Calendar: MIND Events in November and December

NOVEMBER 4–5 According to the World Health Organization, one in four of us will develop at least one mental illness or behavioral disorder in our lifetime. Depression alone affects an estimated 121 million people worldwide. At the two-day EMBO/EMBL Science and Society Conference , biologists, psychologists and neuroscientists will explore the ethical and social implications of major mental illnesses as well as their causes and treatment

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Why You Should (And Shouldn’t) Throw Your Employees Into Swimming Pools

ClearGears, a performance-review startup, has chlorinated beginnings... It began, as so many great ideas for startups must, with being thrown in a swimming pool. Arshad Chowdhury, the founder of ClearGears , which powers real-time performance reviews for business, explains.

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Inspired By "Facebook Nation," Obama’s Chief Disruptor Brings Startup Culture To The Gov’t

The President's new Chief Innovation Officer, Steven VanRoekel, says America has become a "Facebook nation" that demands increased transparency and interactivity from the federal government. His solution is to make agencies function like lean startups. "Driving innovation and innovative thought across the scope of government is super important," says federal Chief Innovation Officer Steven VanRoekel, who has been working under the radar since his appointment last August.

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