Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

Top salespeople use these simple rules to keep their customers buying from them--even in the face of steep competition. Customer loyalty is the key to profitability

The six steps every business owner must follow to find better talent. I once took an informal survey at a speaking event

Hint: It's harder than it sounds. Here's how we make it work, and stay happy while running a successful business.

He's got the experience and the know-how, but his advice is off the mark. How to handle a mentor you don't agree with.

There's a new social media platform every minute, it seems, and the darling of the moment is Pinterest. Here are some expert tips from Chobani Yogurt's social media team on how to get beyond flavor of the week

Want to create an expansive and powerful network? We asked LinkedIn's power users for their best tips.

How one retailer discovered the secret to expanding from three to 15 stores profitably. One retail client of ours had a small boutique business unit (selling upscale French clothing) that was a real puzzler. They were seeing great profitability in their New York boutique, significant losses from their Los Angeles boutique, and moderate profitability just down the street in Orange County.

Take client entertaining to a whole new level by creating a memorable experience. Your clients will thank you for it. Anyone can pick up a check–and if you spend much time with clients, you probably have

A big customer win can be exhilarating. Just make sure you don't put all your eggs in one basket. Remember winning that first big customer?

A big customer win can be exhilarating. Just make sure you don't put all your eggs in one basket

A big customer win can be exhilarating. Just make sure you don't put all your eggs in one basket. Remember winning that first big customer?

Despite the recent surge in self-publishing, traditional publishers and small to mid-size publishing houses are still going to be around. Not every business owner can self-publish , nor does every one choose to

The best businesspeople don't know everything. They're the ones who are brave and truthful enough to admit mistakes--and learn the most from them along the way

Business owners: For better sales efforts, do each of these 30-minute tasks just once a week--but do them every week. Feeling overwhelmed

Building these steps into your operations will help you to significantly improve customer retention and create significant value for your business. We hate to sound like a broken record, but we can't say it enough—developing loyal customers is the most important thing you can do for your business